La Hacienda Hotel, at Xcaret | Hotel in Playa del Carmen
Hotel in Downtown, Playa del Carmen
A full-service spa, an outdoor pool, and spa services are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities and a garden are onsite.
Housekeeping is available on request.
La Hacienda Hotel, at Xcaret offers 8 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with Netflix.
Bathrooms include showers with rainfall showerheads, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Facility Overview
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Shower
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Soap
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Towels
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Rainfall showerhead
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Private bathroom
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Toilet paper
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Shampoo
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Hair dryer
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Blackout drapes/curtains
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Air conditioning
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Down comforter
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Premium bedding
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Bed sheets
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Ceiling fan
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In-room massage
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Iron/ironing board (on request)
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Restaurant dining guide
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Window screens
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Chef
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Minibar
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Espresso maker
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Free offsite parking within 3 ft
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Onsite parking includes off-street options
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This property does not have elevators
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Smooth flooring in room
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Full-service spa
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Outdoor pool
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Netflix
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42-inch flat-screen TV
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Streaming services
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English
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Spanish
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Designated smoking areas
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Laundry facilities
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Outdoor pool
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Luggage storage
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Laundry facilities
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Virtual front desk
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Housekeeping (on request)
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
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Outdoor furniture
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Garden
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Terrace
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Massages
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Spa open daily
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room, 1 King Bed, Ensuite, Garden View
Room Size:
m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Double Room, 2 Double Beds, Ensuite, Garden View
Room Size:
m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 2, Bed count maximum 2 |
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Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View
Room Size:
m2
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GeneralNumber of living rooms 0, Kitchen, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Kitchen island, Stovetop, Bed count minimum 1, Bed count maximum 1 |
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Royal Room, 1 King Bed, Ensuite, Garden View
Room Size:
m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Room, 1 Queen Bed, Ensuite, Garden View
Room Size:
377 square feet m2
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GeneralNumber of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1 |
FAQ's
Is this Downtown hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Downtown hotel have a swimming pool?
Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Downtown hotel?
Best-rates for the Downtown hotel starts from $123 per night with includes Air Conditioner, Wellness Facilities, Spa, Entertainment, Child Friendly, Laundry, Pool, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Bar, Guest Services, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Downtown hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Downtown hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Downtown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Downtown hotel?
Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Downtown hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
