Is this Centro hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Centro hotel?

Check-in time for Centro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Centro hotel have a swimming pool?

Yes, this Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Centro hotel?

Best-rates for the Centro hotel starts from $116 per night with includes Air Conditioner, Accessibility, Entertainment, Internet, Laundry, Pool, View, Ocean View, Balcony/Terrace, Security/Safety, Bedding/Linens, Toiletries, Breakfast, Parking, Pet Friendly, Oceanfront, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Child Friendly, Transportation/Shuttle, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Centro hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Centro hotel?

Based on the information reported by the owner or manager, the Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Centro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Centro hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton | Hotel in Playa del Carmen

| 8.0 (330 Reviews) | Pet Friendly 10 Bathrooms 40 Guests

Centro Hotel | The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Hotel in Centro, Playa del Carmen

Located in Playa del Carmen, less than 0.6 mi from ADO International Bus Station, The Fives Downtown Hotel & Residences, Curio Collection by Hilton provides accommodations with private parking, a fitness center and a bar. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Every room comes with a TV with cable channels. Guests at the hotel can enjoy an American breakfast. Curio Collection by Hilton offers a sun terrace. Access to the outdoor swimming pool and business center is provided to all guests of the accommodations. Popular points of interest near The Fives Downtown Hotel & Residences, Curio Collection by Hilton include Playa del Carmen Maritime Terminal, Disabled-friendly beach and Kool Beach Club. The nearest airport is Cozumel International, 21 mi from the hotel, and the property offers a paid airport shuttle service.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton is located in Playa del Carmen.

This 131 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Oceanfront, and several others. This is a 4 star rated property and has over 330 reviews with the average score of 8 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 131 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This The Fives Downtown Hotel & Residences, Curio Collection by Hilton in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Fives Downtown Hotel & Residences, Curio Collection by Hilton”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Special diet meals (on request)

Fruit

Coffee house on site

Restaurant

Wine/Champagne

Kids' meals

Parking

Parking

Private Parking

Activities

Neck massage

Spa/Wellness packages

Beauty services

Spa lounge/Relaxation area

Fitness center

Massage

Body scrub

Themed dinners

Body treatments

Head massage

Fitness

Full-body massage

Spa facilities

Back massage

Hand massage

Facial treatments

Couples' massage

Steam room

Body wrap

Solarium

Happy hour

Foot massage

General

Air conditioning

Soundproof rooms

Elevator

Safe

Smoke-free property

Pet friendly

Wifi in all areas

Family rooms

Non-smoking rooms

Guest Services

Currency exchange

Tour desk

Shuttle service (additional charge)

Meeting/Banquet facilities

Baggage storage

Shuttle service

Suit press

Express check-in/out

Concierge

Airport shuttle (additional charge)

Valet parking

Laundry

Airport shuttle

24-hour front desk

Car rental

Private check-in/out

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool

Sun deck

Outdoor furniture

Outdoor pool (year-round)

Security/Safety

Key access

Security alarm

24-hour security

Smoke alarms

CCTV in common areas

Key card access

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Physical distancing in dining areas

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Face masks for guests available

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Physical distancing rules followed

Cashless payment available

Spa

Rooftop pool

Swimming pool

Pool with view

Infinity pool

Beach umbrellas

Beach chairs/Loungers

Transportation/Shuttle

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.75

Location:

9.23

Staff:

8.25

Facilities:

8.26

Comfort:

8.55

Cleanliness:

8.53

Dill

Oct 10, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: business

Positive: The hotel is set in a prime location, close to night life, the ferry & downtown near business districts.

Negative: N/A

Summary: Perfect for business and leisure.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Kitchen Microwave, Stovetop, Kitchenette Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet Room Amenities Clothes rack
One-Bedroom King Suite with Terrace Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Outdoors Balcony Kitchen Refrigerator, Microwave, Kitchen, Stovetop Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet Room Amenities Sofa bed, Clothes rack
Two-Bedroom Suite with King Bed and Two Queen Beds Room Type: Suite Room Size: 99 m² 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Outdoors Balcony Kitchen Refrigerator, Microwave, Kitchen, Stovetop Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet Room Amenities Sofa bed, Clothes rack
Superior King Room Room Type: Triple Room Size: 43 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Kitchen Microwave, Stovetop, Kitchenette Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet Room Amenities Clothes rack
Two Bedroom Whirlpool Resort Residence Room Type: Family Room Size: 96 m² 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Bathtub, Towels, Free toiletries, Bathtub or shower, Toilet, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Microwave, Kitchen, Stovetop Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet Room Amenities Sofa bed, Clothes rack
One Bedroom Whirlpool Resort Residence Room Type: Quad Room Size: 49 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Bathtub, Towels, Free toiletries, Bathtub or shower, Toilet, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Microwave, Kitchen, Stovetop Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet Room Amenities Sofa bed, Clothes rack
One-Bedroom King Suite with Partial Ocean View Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Outdoors Balcony Kitchen Refrigerator, Microwave, Kitchen, Stovetop Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet View Sea view Room Amenities Sofa bed, Clothes rack
Junior King Suite with Seating Area Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Kitchen Microwave, Stovetop, Kitchenette Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet Room Amenities Sofa bed, Clothes rack
King Mezzanine Room Room Type: Quad Room Size: 50 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Air conditioning, Trash cans, Iron, Safe, Smoke Alarm, Privacy curtain Media & Technology Radio, Telephone, Flat-screen TV, Cable channels, TV Outdoors Balcony Kitchen Refrigerator, Microwave, Kitchen, Stovetop Living Area Sitting area Bedroom Alarm clock, Wardrobe or closet Room Amenities Sofa bed, Clothes rack
Deluxe Room with Tow Double Beds - Courtyard View Room Type: Quad Room Size: 36 m² 2 Full bed(s) Bed	Bathroom Conditioner, Towels, Free toiletries, Bathtub or shower, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Shampoo Media & Technology Cable channels, TV, Flat-screen TV, Telephone General Trash cans, Smoke Alarm, Air conditioning, Iron Bedroom Wardrobe or closet Room Amenities Clothes rack Food & Drink Bottle of water

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USD $116

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The Fives Downtown Hotel & Residences, Curio Collection by Hilton | Hotel in Playa del Carmen

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Hotel in Centro, Playa del Carmen

Amenities

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