Is this Creel hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Creel hotel?

Check-in time for Creel hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Creel hotel have a swimming pool?

No, this Creel hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Creel hotel?

Best-rates for the Creel hotel starts from $162 per night with includes Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Child Friendly, Laundry, Parking, Bar, Guest Services, Breakfast, Internet, Fireplace/Heating, Entertainment, Air Conditioner, TV, Accessibility, Business Services, Sports/Activities, Balcony/Terrace, Toiletries, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Creel hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Creel hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Creel hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Creel hotel?

Based on the information reported by the owner or manager, the Creel hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Creel hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Villa Mexicana Creel Mountain Lodge | Hotel in Bocoyna

| 8.6 (194 Reviews) | 1 Bathroom

Creel Hotel | Villa Mexicana Creel Mountain Lodge

Hotel in Creel, Bocoyna

Art Deco hotel with a coffee shop and free breakfast
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Villa Mexicana Creel Mountain Lodge offers 31 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer (on request)

Designer toiletries

Towels

Bedroom

Air conditioning (climate-controlled)

Pillow-top mattress

Down comforter

Premium bedding

Bed sheets

Soundproofing

Individually furnished

Individually decorated

Desk

Access via exterior corridors

Connecting rooms available

Separate sitting area

Breakfast

Coffee/tea in common area(s)

Room service available

1 restaurant and 1 coffee shop/cafe

1 bar

Free full breakfast available daily 8:00 AM–10:00 AM

Cookware/dishes/utensils

Free bottled water

Parking

RV/bus/truck parking on site

Wheelchair-accessible parking available

Free secured, uncovered self parking on site

Accessibility

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

This property does not have elevators

Activities

Theme parks

Mountain biking

Skiing

Rock climbing

Hiking/biking trails

Mountain climbing

Hot springs

Ecotours

Playground

Shopping

Table tennis

Bicycle rentals

Arcade/game room

Helicopter/airplane tours

Billiards/pool table

Entertainment

Satellite channels

32-inch LCD TV

DVD player

Premium channels

General

Computer station

Meeting rooms

Conference center (2583 square feet of space)

24-hour business center

Front-desk safe

Gift shop/newsstand

Vending machine

Free newspapers in lobby

Banquet hall

English

Spanish

TV in lobby

Smoke-free property

Games

Fireplace in lobby

Guest Services

Playground

DVD player

Arcade/game room

Soundproofed rooms

Laundry facilities

Free supervised childcare

In-room child care (surcharge)

Snack bar/deli

Porter/bellhop

Daily housekeeping

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

Free grocery shopping service

Laundry facilities

Dry cleaning service

Luggage storage

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

BBQ grill(s)

Terrace

Garden

Picnic area

Balcony

Policies

Check-in

Check-in start time: 2 pm; check-in end time: noon express check-in available

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: mxn 500.00 per pet, per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of mxn 500.00 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Fausto

Jan 3, 2026 02:17:57 AM

Review Score: 8

Summary: Our apartment room was nice, checking in went well. The bathroom needs a little renovation but overall no issues. Breakfast at the hotel is good and the staff is super friendly. The fireplace is wonderful as we were there during cold weather.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room (Plus) Room Size: 336 square feet m² 2 Queen Beds 1 Double Sofa Bed	General Square meters - 31, Number of living rooms 0, Square feet - 336, Private bathroom, Shower/tub combination, Sofa bed, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Ping - 9.44, Bed count maximum 2
Standard Room Room Size: 207 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 5.82, Private bathroom, Square feet - 207, Shower/tub combination, Square meters - 19, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Quadruple Room (Log) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Coffee/tea maker, Shower only, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Master suite with private bedroom Room Size: 474 square feet m² 2 Queen Beds 1 Double Sofa Bed	General Number of living rooms 0, Minibar, Shower/tub combination, Number of bedrooms - 1, Coffee/tea maker, Full-sized refrigerator/freezer, Microwave, Sofa bed, Ping - 13, Extra bed count 1, Square feet - 474, Square meters - 44, Separate dining area, Number of bathrooms - 1, Private bathroom, Kitchen, Bed count minimum 1, Bed count maximum 2
Junior Suite, Kitchenette Room Size: 312 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Kitchenette, Shower/tub combination, Square meters - 29, Ping - 8.77, Square feet - 312, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2