Is this Villa Juarez hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Villa Juarez hotel?

Check-in time for Villa Juarez hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Villa Juarez hotel have a swimming pool?

Yes, this Villa Juarez hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Villa Juarez hotel?

Best-rates for the Villa Juarez hotel starts from $899 per night with includes View, Air Conditioner, Pool, TV, Security/Safety, Spa, Kitchen, Private Pool, Ocean View, Balcony/Terrace, Restaurant, Bar, Guest Services, Internet, Parking, Transportation/Shuttle, Business Services, Toiletries, Entertainment, Breakfast, Hot Tub, Laundry, Accessibility, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Villa Juarez hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villa Juarez hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villa Juarez hotel?

Based on the information reported by the owner or manager, the Villa Juarez hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villa Juarez hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only | Hotel in Playa del Carmen

| 9.4 (400 Reviews) | 1 Bathroom

Villa Juarez Hotel | Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Hotel in Villa Juarez, Playa del Carmen

Adults-only beachfront hotel with outdoor pool
Catch some rays at the beach or spend the day relaxing at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Housekeeping is available on request.
Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only offers 41 accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Private Pool

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Towels

Designer toiletries

Shower

Bedroom

Bed sheets

Egyptian cotton sheets

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Pillow menu

Air conditioning (climate-controlled)

Ceiling fan

Pillow-top mattress

Safe

Private plunge pool

In-room massage

Iron/ironing board

Slippers

Access via exterior corridors

Separate sitting area

Phone

Turndown service

Free local calls

Breakfast

Continental breakfast available for a fee daily 7:00 AM–11:30 AM: USD 35-50 per person

1 beach bar, 1 poolside bar and 1 bar

Room service available

2 restaurants

Free bottled water

Champagne service

Minibar

Espresso maker

Parking

24-hour roundtrip airport shuttle (surcharge)

Limo/town car service

Airport shuttle on request

Valet parking on site (USD 8 per day)

Area shuttle (surcharge)

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Accessible airport shuttle

This property does not have elevators

Activities

Windsurfing

Fishing

Kayaking

Golf lessons

Sailing

Snorkeling

Parasailing

Skydiving

Ecotours

Surfing/body boarding

Bicycle rentals

Hiking/biking trails

Golfing

Scuba diving

Fitness classes

Full-service spa

Fitness center

Yoga classes

Sauna

Outdoor pool

Steam room

Hot tub

Entertainment

Satellite channels

DVD player

42-inch flat-screen TV

General

Banquet hall

Front-desk safe

Gift shop/newsstand

Library

English

Spanish

Couples dining

Romance packages available

Smoke-free property

Beach towels

Guest Services

Outdoor pool

Snack bar/deli

Laundry facilities

DVD player

Tour/ticket assistance

Turndown service

Laundry facilities

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Hair salon

Housekeeping (on request)

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Beach loungers

Beachfront location

Beach umbrellas

Terrace

Furnished patio

Spa

Massage - deep-tissue

Massage/treatment rooms

Body scrubs

Couples treatment room(s)

5 treatment rooms

Outdoor treatment areas

Aromatherapy

Massage - hot stone

Massage - on the beach

Facials

Hot tub

Massage - prenatal

Sauna

Manicures and pedicures

Spa open daily

Body wraps

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 13 are not allowed at this adults-only property. all guests 13 and older are welcome. rollaway/extra beds are available for usd 136.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for continental breakfast: approximately usd 35 to 50 per person airport shuttle fee: usd 348 per vehicle (roundtrip, maximum occupancy 4) valet parking fee: usd 8 per day pet fee: usd 50 per pet, per night service animals are exempt from fees rollaway bed fee: usd 136.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 50 per pet, per night service animals are welcome, and are exempt from fees up to 20 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Agatha

Nov 5, 2025 04:30:00 AM

Review Score: 10

Summary: Excellent hope

See All Reviews

Room Arrangement

Room Info	Facilities
Signature Villa (with Private Plunge Pool and Deck) Room Size: 1399 square feet m² 1 King Bed	General Square meters - 130, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Square feet - 1399, Garden view, Wardrobe or closet, Bed count minimum 1, Ping - 39.32, Bed count maximum 1
Villa, Beachfront (with Private Pool and Deck) Room Size: 1668 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Pets not allowed, Ping - 46, Beach view, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Wardrobe or closet, Square feet - 1668, Bed count minimum 1, Square meters - 155, Bed count maximum 1
Royal Villa (with Private Plunge Pool and Deck) Room Size: 968 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 968, Number of bedrooms - 1, Shower only, Pets not allowed, Ping - 28.10, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 90, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Luxury Villa, 1 King Bed (with Private Plunge Pool) Room Size: 968 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 968, Number of bedrooms - 0, Shower only, Pets not allowed, Extra bed count 1, Ping - 28.1, Number of bathrooms - 1, Private bathroom, Square meters - 90, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Ocean View Two Level Villa with Large Private Pool Room Size: 2809 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 2809, Number of bedrooms - 0, Partial ocean view, Shower only, Ping - 78, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Wardrobe or closet, Square meters - 269, Bed count minimum 1, Bed count maximum 1
Viceroy Villa with Private Plunge Pool and Deck Room Size: 1668 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Pets not allowed, Ping - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Garden view, Wardrobe or closet, Square feet - 1668, Bed count minimum 1, Square meters - 155, Bed count maximum 1
Luxury Villa, 2 Queen Beds (with Private Plunge Pool) Room Size: 968 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 968, Number of bedrooms - 1, Shower only, Pets not allowed, Ping - 28.10, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Square meters - 90, Garden view, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Premium Villa (with Private Plunge Pool) Room Size: 1668 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Pets not allowed, Ping - 46, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Garden view, Wardrobe or closet, Square feet - 1668, Bed count minimum 1, Square meters - 155, Bed count maximum 1