Sunscape Cancun All-Inclusive Resort & Spa by Hyatt | Hotel in Cancun

| 9.0 (6751 Reviews) |  1 Bathroom
Punta Cancun Hotel | Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Hotel in Punta Cancun, Cancun

Catch some rays at the beach or spend the day relaxing at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Beds feature premium bedding. 55-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Bathtub or shower
  • Private bathroom
  • Eco-friendly toiletries
Bedroom
  • Air conditioning
  • Ceiling fan
  • Premium bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Safe
  • Eco-friendly cleaning products provided
  • Water-efficient toilets only
  • Water-efficient showers only
  • Phone
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Access via exterior corridors
Breakfast
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Coffee/tea in common area(s)
  • Free daily reception
  • 10 restaurants and 1 coffee shop/cafe
  • Room service available
  • Free bottled water
  • Coffee/tea maker
  • Free minibar
Parking
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
Activities
  • Windsurfing
  • Water skiing
  • Sailing
  • Scooter/moped rentals
  • Surfing/body boarding
  • Golfing
  • Ecotours
  • Theme parks
  • Evening entertainment
  • Fitness classes
  • 2 outdoor pools
  • Beach volleyball
  • Arcade/game room
  • Fitness center
  • Sauna
  • Steam room
  • Shopping
  • Free water park access
  • Children's pool
  • Motorized watercraft
  • Playground
  • Full-service spa
  • Designer stores
  • Nightclub
Entertainment
  • Cable channels
  • 55-inch plasma TV
General
  • Computer station
  • Conference space (5726 square feet)
  • Business center
  • Meeting rooms - 5
  • Front-desk safe
  • Banquet hall
  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Water dispenser
  • Library
  • Spanish
  • English
  • Designated smoking areas (fines apply)
  • Romance packages available
  • Vegan dining options
  • Beach towels
  • Couples dining
  • At least 80% lighting from LEDs
  • TV in lobby
  • Local culture & ecosystem education
  • Water dispenser
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Comprehensive recycling policy
Guest Services
  • Babysitting (surcharge)
  • 2 outdoor pools
  • In-room child care (surcharge)
  • Arcade/game room
  • Waterslide
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Children's pool
  • Playground
  • Children's club
  • 24-hour front desk
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services
  • Luggage storage
  • Laundry facilities
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Hair salon
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach cabanas (surcharge)
  • Pool sun loungers
  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace
Spa
  • Body treatments
  • Massage - prenatal
  • Massage - hot stone
  • Massage - sports
  • Hydrotherapy
  • Spa open daily
  • Steam room
  • Turkish bath/hammam
  • Massage - deep-tissue
  • Facials
  • Body wraps
  • Reflexology
  • Manicures and pedicures
  • Sauna
  • Hot tub

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Celeste
May 20, 2026 05:54:13 AM
Review Score:   10
Summary: King bed with lagoon view. Clean. Spacious. WiFi perfect. Air conditioning cold. Shower hot. Big balcony. Many drink options. Nice bedding. Snacks. Multiple Mini toiletries. Staff is beyond amazing.
See All Reviews

Room Arrangement

Room Info Facilities
Master Suite Ocean View King
Room Size: 640 square feet m2
1 King Bed
Master Suite Ocean View King

General

Bathrobes, Ping - 17.8, Club level room, Balcony, Square meters - 59, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 640
Junior Suite King Beachfront Swim up
Room Size: 388 square feet m2
1 King Bed
Junior Suite King Beachfront Swim up

General

Bathrobes, Square meters - 36.0, No cribs (infant beds), Club level room, Balcony, Swim-up room access (shared pool), Square feet - 388, Ping - 10.9, Bed count minimum 1, Ocean view, Bed count maximum 1
Sun Club Master Suite Ocean Front King
Room Size: 640 square feet m2
1 King Bed
Sun Club Master Suite Ocean Front King

General

Private hot tub, Bathrobes, Ping - 17.8, Club level room, Balcony, Square meters - 59, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 640, Private hot tub (indoor)
Presidential Suite 1 King Bed
Room Size: 1352 square feet m2
1 King Bed
Presidential Suite 1 King Bed

General

Private hot tub, Bathrobes, Private hot tub (outdoor), Square feet - 1352, No cribs (infant beds), Ping - 38.1, Square meters - 126, Club level room, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite Double
Room Size: 388 square feet m2
2 Double Beds
Junior Suite Double

General

Bathrobes, Balcony or patio, Square meters - 36.0, Lagoon view, Garden view, Square feet - 388, Ping - 10.9, Bed count minimum 2, Bed count maximum 2
Junior Suite Ocean View Double
Room Size: 388 square feet m2
2 Double Beds
Junior Suite Ocean View Double

General

Bathrobes, Square meters - 36.0, Balcony, Square feet - 388, Ping - 10.9, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Ocean Front King
Room Size: 391 square feet m2
1 King Bed
Junior Suite Ocean Front King

General

Bathrobes, Square feet - 391, Ping - 11.0, Balcony, Square meters - 36, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite Ocean Front Double
Room Size: 391 square feet m2
2 Double Beds
Junior Suite Ocean Front Double

General

Bathrobes, Square feet - 391, Ping - 11.0, Balcony, Square meters - 36, Ocean view, Bed count minimum 2, Bed count maximum 2
Deluxe Junior Suite Ocean View Double
Room Size: 388 square feet m2
2 Double Beds
Deluxe Junior Suite Ocean View Double

General

Bathrobes, Square meters - 36.0, Slippers, Club level room, Balcony, Square feet - 388, Ping - 10.9, Ocean view, Bed count minimum 2, Bed count maximum 2
Deluxe Junior Suite King Lagoonview
Room Size: 388 square feet m2
2 King Bed and Double Sofa Bed
Deluxe Junior Suite King Lagoonview

General

Bathrobes, Square meters - 36.0, Slippers, Lagoon view, No cribs (infant beds), Club level room, Balcony, Square feet - 388, Ping - 10.9, Bed count minimum 2, Bed count maximum 2
King Room
Room Size: 388 square feet m2
1 King Bed
King Room

General

Square meters - 36.0, No cribs (infant beds), Number of bedrooms - 1, Garden view, Square feet - 388, Ping - 10.9, Bed count minimum 1, Bed count maximum 1
Deluxe Junior Suite Double Lagoonview
Room Size: 388 square feet m2
2 Double Beds
Deluxe Junior Suite Double Lagoonview

General

Bathrobes, Square meters - 36.0, Slippers, Lagoon view, Club level room, Balcony, Square feet - 388, Ping - 10.9, Bed count minimum 2, Bed count maximum 2
Family Junior Suite, King Bunk and Trundle Bed
Room Size: 388 square feet m2
3 King Bed, Large Twin Trundle Bed and Large Twin Bunk Bed
Family Junior Suite, King Bunk and Trundle Bed

General

Bed count minimum 4, Square meters - 36.0, Balcony, Square feet - 388, Ping - 10.9, Bed count maximum 4, Resort view
Deluxe Junior Suite Ocean View King
Room Size: 388 square feet m2
1 King Bed
Deluxe Junior Suite Ocean View King

General

Bathrobes, Square meters - 36.0, Slippers, Club level room, Balcony, Square feet - 388, Ping - 10.9, Bed count minimum 1, Ocean view, Bed count maximum 1
Master Suite King
Room Size: 640 square feet m2
1 King Bed
Master Suite King

General

Bathrobes, No cribs (infant beds), Ping - 17.8, Club level room, Balcony, Square meters - 59, Bed count minimum 1, Bed count maximum 1, Square feet - 640
Junior Suite King Beachfront
Room Size: 427 square feet m2
1 King Bed
Junior Suite King  Beachfront

General

Bathrobes, Square meters - 40, Ping - 12.0, Square feet - 427, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite Double Beachfront
Room Size: 427 square feet m2
2 Double Beds
Junior Suite Double Beachfront

General

Bathrobes, Square meters - 40, Ping - 12.0, Square feet - 427, Balcony, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite King Accessible
Room Size: 388 square feet m2
1 King Bed
Junior Suite King Accessible

General

Number of living rooms 0, Square meters - 36.0, Lagoon view, Number of bedrooms - 1, Garden view, Balcony, Square feet - 388, Ping - 10.9, Bed count minimum 1, Bed count maximum 1
Junior Suite Double Accessible
Room Size: 388 square feet m2
2 Double Beds
Junior Suite Double Accessible

General

Square meters - 36.0, Lagoon view, Garden view, Balcony, Square feet - 388, Ping - 10.9, Bed count minimum 2, Bed count maximum 2
Junior Suite Ocean View King
Room Size: 388 square feet m2
1 King Bed
Junior Suite Ocean View King

General

Bathrobes, Square meters - 36.0, Balcony, Square feet - 388, Ping - 10.9, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard Double Bed
Room Size: 388 square feet m2
2 Double Beds
Standard Double Bed

General

Square meters - 36.0, No cribs (infant beds), Number of bedrooms - 1, Square feet - 388, Ping - 10.9, Resort view, Bed count minimum 2, Bed count maximum 2
Junior Suite King
Room Size: 388 square feet m2
1 King Bed
Junior Suite King

General

Bathrobes, Square meters - 36.0, Lagoon view, Garden view, Balcony, Square feet - 388, Ping - 10.9, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Punta Cancun hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Punta Cancun hotel have a swimming pool?

Yes, this Punta Cancun hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun hotel?

Best-rates for the Punta Cancun hotel starts from $320 per night with includes Designated Smoking Area, Ocean View, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Guest Services, Child Friendly, Parking, Pool, Accessibility, Sports/Activities, Bar, Internet, Kitchen, Laundry, Air Conditioner, View, Wheelchair Accessible, Balcony/Terrace, Business Services, Barbecue/Outdoor Cooking, Hot Tub, TV, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun hotel?

Based on the information reported by the owner or manager, the Punta Cancun hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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