Is this Sereno Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sereno Hotel have a swimming pool?

No, this Sereno Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sereno Hotel?

Best-rates for the Sereno Hotel starts from $67 per night with includes Designated Smoking Area, TV, Bedding/Linens, Spa, Internet, Laundry, Balcony/Terrace, Wellness Facilities, Fireplace/Heating, Bar, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sereno Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sereno Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sereno Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sereno Hotel?

Based on the information reported by the owner or manager, the Sereno Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sereno Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sereno Hotel | Hotel in San Cristóbal de las Casas

| 8.8 (111 Reviews) | 1 Bathroom

Hotel in De La Merced, San Cristóbal de las Casas

Colonial hotel with a full-service spa and a bar
This hotel features a full-service spa, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include spa services, tour/ticket assistance, and a garden.
Sereno Hotel offers 6 accommodations with hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Bar

Guest Services

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 250.0 per day. cribs (infant beds) are not available.

Payment Policy

Pet fee: mxn 250.00 per pet (varies based on length of stay) service animals are exempt from fees rollaway bed fee: mxn 250.0 per day hosted evening meal: mxn 400 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of mxn 250.00 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Joshua

Jun 13, 2025 02:41:18 AM

Review Score: 10

Summary: The property was wonderful and the location was placed perfectly. Easy walking to food and shops.

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Sereno Hotel | Hotel in San Cristóbal de las Casas

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Hotel in De La Merced, San Cristóbal de las Casas

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