Paradisus Cancún – All Inclusive | Resort in Cancun

| 9.2 (88 Reviews) |  1 Bathroom
Zona Hotelera Resort | Paradisus Cancún – All Inclusive

Resort in Zona Hotelera, Cancun

Spend the day relaxing at the beach, practicing your swing on Paradisus Cancún – All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Paradisus Cancún – All Inclusive offers 773 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Eco Friendly
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Shower
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Safe
  • Laptop-friendly workspace
  • Eco-friendly cleaning products used
  • Phone
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Desk
Breakfast
  • 7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 9 restaurants and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)
  • Free bottled water
  • Free minibar
Parking
  • Free self parking on site
  • Area shuttle
Accessibility
  • Elevator
Activities
  • Scuba diving
  • Snorkeling
  • Golf lessons
  • Marina
  • Sailing
  • Boat tours
  • Ecotours
  • Kayaking
  • Jet skiing
  • Evening entertainment
  • Fitness center
  • Arcade/game room
  • Sauna
  • Shopping
  • Yoga classes
  • Golf course
  • Children's pool
  • 4 outdoor pools
  • Full-service spa
Entertainment
  • Cable channels
  • 50-inch LED TV
General
  • Meeting room
  • Business center
  • Conference center
  • Ballroom
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall
  • Spanish
  • English
  • Smoke-free property
  • Books
  • Beach towels
  • Games
Guest Services
  • Free supervised childcare
  • Arcade/game room
  • Children's toys
  • Children's games
  • Snack bar/deli
  • Children's pool
  • Free children's club
  • 4 outdoor pools
  • Babysitting (surcharge)
  • 24-hour front desk
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services
  • Luggage storage
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Hair salon
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Terrace
Spa
  • Aromatherapy
  • Sauna
  • Hot tub
  • Spa open daily
  • Couples treatment room(s)
  • Facials
  • Outdoor treatment areas
  • Massage - hot stone
  • Body scrubs
  • Steam room
  • Massage - Swedish
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Hydrotherapy
  • Massage - deep-tissue
  • Body wraps
  • Massage/treatment rooms
  • Massage - Thai
  • 11 treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free, per registered adult, when using existing bedding.
Payment Policy
Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 21 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher some water is reused through a grey water recycling system special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Patrice
Jul 20, 2025 10:38:26 AM
Review Score:   10
Summary: This was my first trip to Mexico. I fell in Love. Paradisus gave true vacation vibes! From the events to the food to the gorgeous balcony view i had, everything was well worth it! Im seriously thinking about coming back next spring. It was hard to leave, esp for my 5 year old!
See All Reviews

Room Arrangement

Room Info Facilities
The Reserve Junior Suite Sunset View Adults Only
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
The Reserve Junior Suite Sunset View Adults Only

General

Number of living rooms 0, Executive level room, Visual fire alarm, Lagoon view, Number of bedrooms - 1, Ping - 13, Dial-up internet access (surcharge), Square feet - 474, Square meters - 44, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, No cribs (infant beds), Bed count minimum 1, Bed count maximum 2
Junior Suite Sunset View
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
Junior Suite Sunset View

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, In-room childcare (surcharge), Lagoon view, Extra bed count 1, Square feet - 474, Square meters - 44, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Ping - 13.32, Bed count minimum 1, Bed count maximum 2
Junior Suite Ocean View
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
Junior Suite Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, In-room childcare (surcharge), Extra bed count 1, Square feet - 474, Square meters - 44, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Ping - 13.32, Bed count minimum 1, Ocean view, Bed count maximum 2
Family Concierge Junior Suite Sunset View
Room Size: m2
1 King Bed
Family Concierge Junior Suite Sunset View

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Governor Suite
Room Size: m2
1 King Bed
Governor Suite

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Concierge Junior Suite Ocean View
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
Family Concierge Junior Suite Ocean View

General

Visual fire alarm, In-room childcare (surcharge), Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 474, Square meters - 44, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Turndown service, Slippers, Bed count minimum 1, Ocean view, Bed count maximum 2
Family Concierge Suite Sunset View
Room Size: m2
1 King Bed
Family Concierge Suite Sunset View

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
The Reserve Adults Only Master Suite - Ocean View
Room Size: 646 square feet m2
1 King Bed
2 Double Beds
The Reserve Adults Only Master Suite -  Ocean View

General

Square feet - 646, Number of living rooms 0, Executive level room, Visual fire alarm, Number of bedrooms - 1, Ping - 18.15, Separate bedroom, Bathrobes, No rollaway/extra beds, Square meters - 60, Turndown service, Slippers, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 2
Family Concierge Suite Ocean View
Room Size: 592 square feet m2
1 King Bed
2 Double Beds
Family Concierge Suite Ocean View

General

Visual fire alarm, In-room childcare (surcharge), Number of bedrooms - 1, Sea view, Square feet - 592, Extra bed count 1, Square meters - 55, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Turndown service, Slippers, Ping - 17, Bed count minimum 1, Bed count maximum 2
The Reserve Adults Only Junior Suite - Ocean View
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
The Reserve Adults Only Junior Suite - Ocean View

General

Number of living rooms 0, Executive level room, Number of bedrooms - 0, Visual fire alarm, Ping - 13, Dial-up internet access (surcharge), Square feet - 474, Square meters - 44, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 2
Premium Two Bedrooms Master Suite
Room Size: 1097 square feet m2
3 Double Beds and King Bed
Premium Two Bedrooms Master Suite

General

Number of living rooms 0, In-room childcare (surcharge), Number of bedrooms - 2, Lagoon view, Extra bed count 1, Number of bathrooms - 2, Ping - 31, Free cribs/infant beds, Square feet - 1097, Bathrobes, Rollaway/extra beds (free), Square meters - 102, Bed count maximum 3, Bed count minimum 3
Premium Master Suite Sunset View
Room Size: 656 square feet m2
1 King Bed
2 Double Beds
Premium Master Suite Sunset View

General

Square feet - 656, Number of living rooms 0, In-room childcare (surcharge), Lagoon view, Number of bedrooms - 1, Extra bed count 1, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Square meters - 61, Ping - 18, Bed count minimum 1, Bed count maximum 2
Premium Suite Sunset View
Room Size: 559 square feet m2
1 King Bed
2 Double Beds
Premium Suite Sunset View

General

Number of living rooms 0, Number of bedrooms - 0, In-room childcare (surcharge), Square feet - 559, Lagoon view, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Bathrobes, Square meters - 52, Rollaway/extra beds (free), Ping - 16, Bed count minimum 1, Bed count maximum 2
Family Concierge Two Bedroom Sunset View
Room Size: m2
1 King Bed
Family Concierge Two Bedroom Sunset View

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
The Reserve Master Suite Sunset View Adults Only
Room Size: 645 square feet m2
1 King Bed
2 Double Beds
The Reserve Master Suite Sunset View Adults Only

General

Square feet - 645, Number of living rooms 0, Executive level room, Visual fire alarm, Lagoon view, Number of bedrooms - 1, Ping - 18.15, Separate bedroom, Bathrobes, No rollaway/extra beds, Square meters - 60, Turndown service, Slippers, No cribs (infant beds), Bed count minimum 1, Bed count maximum 2
The Reserve Adults Only Suite - Ocean View
Room Size: 592 square feet m2
1 King Bed
The Reserve Adults Only  Suite - Ocean View

General

Number of living rooms 0, Executive level room, Visual fire alarm, Number of bedrooms - 1, Square feet - 592, Square meters - 55, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, Ping - 17, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
The Reserve Suite Sunset View Adults Only
Room Size: 592 square feet m2
1 King Bed
The Reserve Suite Sunset View Adults Only

General

Number of living rooms 0, Executive level room, Visual fire alarm, Lagoon view, Number of bedrooms - 1, Square feet - 592, Square meters - 55, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, Ping - 17, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Family Concierge Two Bedroom Ocean View
Room Size: m2
1 King Bed
Family Concierge Two Bedroom Ocean View

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (free), Visual fire alarm, Turndown service, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $631 per night with includes Pool, Wheelchair Accessible, Accessibility, Security/Safety, Restaurant, Guest Services, Air Conditioner, View, Ocean View, Bar, Eco Friendly, Business Services, Sports/Activities, Bedding/Linens, Hot Tub, Internet, Laundry, Parking, Balcony/Terrace, Wellness Facilities, Spa, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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