Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cancun resort?

Check-in time for Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $759 per night with includes Balcony/Terrace, Child Friendly, Designated Smoking Area, Accessibility, Toiletries, Wheelchair Accessible, Private Beach, Transportation/Shuttle, Entertainment, Air Conditioner, Parking, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Laundry, Fireplace/Heating, Breakfast, Kitchen, Pool, Oceanfront, Business Services, Spa, TV, View, Ocean View, Security/Safety, Sports/Activities, Internet, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Moon Palace Nizuc - All Inclusive | Resort in Cancún

| 8.5 (173 Reviews) | 6 Bathrooms 24 Guests

Cancun Resort | Moon Palace Nizuc - All Inclusive

Resort in Cancun, Cancún

Moon Palace Nizuc - All Inclusive features a restaurant, fitness center, a bar and garden in Cancún. This 5-star resort offers a 24-hour front desk, room service and free WiFi. The property is 15 mi from Cancun Bus Station and 17 mi from La Isla Shopping Mall. Guests at the resort can enjoy a buffet breakfast. Moon Palace Nizuc - All Inclusive offers 5-star accommodations with a spa center and terrace. Beto Avila Stadium is 15 mi from the accommodations, while Cancun Government Palace is 15 mi away. The nearest airport is Cancún International Airport, 8.1 mi from Moon Palace Nizuc - All Inclusive.

Moon Palace Nizuc - All Inclusive is located in Cancún.

This 677 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Breakfast, Kitchen, and several others. This is a 5 star rated property and has over 173 reviews with the average score of 8.5 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 677 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace Nizuc - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace Nizuc - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Kid-friendly buffet

Kids' meals

Restaurant

Coffee house on site

Wine/Champagne

Snack bar

Fruit

Breakfast in the room

Parking

Private Parking

Parking

Accessible parking

Parking on site

Free parking

Accessibility

Lowered sink

Raised toilet

Toilet with grab rails

Wheelchair accessible

Activities

Hand massage

Spa/Wellness packages

Fitness classes

Beachfront

Movie nights

Foot massage

Tennis court

Haircut

Body scrub

Themed dinners

Spa facilities

Hairstyling

Body wrap

Neck massage

Manicure

Body treatments

Back massage

Golf course (within 2 miles)

Water park

Cycling

Game room

Facial treatments

Hair coloring

Personal trainer

Playground

Beach

Live music/Performance

Full-body massage

Cooking class

Fitness center

Pool table

Snorkeling

Canoeing

Entertainment staff

Water sports facilities on site

Mini golf

Kids' club

Hair treatments

Nightclub/DJ

Locker rooms

Live sports events (broadcast)

Aerobics

Solarium

Private beach area

Makeup services

Couples' massage

Beauty services

Waxing services

Bike tours

Hot tub/Jacuzzi

Steam room

Head massage

Tennis equipment

Fitness

Public Bath

Pedicure

Massage

Yoga classes

Evening entertainment

Spa lounge/Relaxation area

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

Indoor play area

General

Soundproof rooms

Elevator

Facilities for disabled guests

Heating

Safe

Chapel/Shrine

Non-smoking rooms

Family rooms

Air conditioning

Designated smoking area

Guest Services

Concierge

Airport shuttle

Business center

Car rental

Ironing service

Daily housekeeping

Babysitting/Child services

ATM on site

24-hour front desk

Hair/Beauty salon

Baggage storage

Meeting/Banquet facilities

Tour desk

Valet parking

Shuttle service (additional charge)

Currency exchange

Dry cleaning

Fax/Photocopying

Lockers

Room service

Express check-in/out

Shuttle service

Airport shuttle (additional charge)

Laundry

Shared lounge/TV area

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Sun deck

Outdoor pool (year-round)

Picnic area

Outdoor furniture

Outdoor pool

Terrace

Garden

Security/Safety

Key card access

Smoke alarms

24-hour security

Security alarm

CCTV outside property

Fire extinguishers

CCTV in common areas

Key access

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

First aid kits available

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

Access to healthcare professionals

Mobile app for room service

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Spa

Beach chairs/Loungers

Beach umbrellas

Waterslide

Kids' pool

Pool with view

Swimming pool

Pool bar

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are not allowed

Please present the same credit card used to guarantee your booking when checking in, the name on the credit card used for the booking should correspond to the guest staying at the property. , please note that the guest who made the booking must also be present at check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 1230050337

Reviews

Value for money:

7.74

Location:

8.16

Staff:

8.62

Facilities:

8.5

Comfort:

8.64

Cleanliness:

8.34

Dan

Jan 27, 2026 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Staff was amazing Genuine and kind Gabriels gym was great

Negative: The swindle of the time share sales reps were brutal Outside bars didn’t have top shelf liquor Only had it in the lobby

Summary: Dave Matthews an Tim shows were amazing this was outn4 time

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Deluxe Garden View - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies Bathroom Private bathroom, Toilet, Towels, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower General Iron, Laptop safe, Tile/Marble floor, Smoke Alarm, Safe, Hypoallergenic, Air conditioning Media & Technology Cable channels, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk View Garden view, View Bedroom Linens, Alarm clock Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Non-feather pillow, Drying rack for clothing Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Deluxe Ocean View - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 Queen bed(s) Bed 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies Bathroom Private bathroom, Toilet, Towels, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower General Iron, Laptop safe, Tile/Marble floor, Smoke Alarm, Safe, Hypoallergenic, Air conditioning Media & Technology Cable channels, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk View Sea view, View Bedroom Linens, Alarm clock Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Non-feather pillow, Drying rack for clothing Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Deluxe Ocean Front - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies Bathroom Private bathroom, Toilet, Towels, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower General Iron, Laptop safe, Tile/Marble floor, Smoke Alarm, Safe, Hypoallergenic, Air conditioning Media & Technology Cable channels, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk View Sea view, View Bedroom Linens, Alarm clock Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Non-feather pillow, Drying rack for clothing Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Honeymoon Suite Ocean Front - King Size Bed Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies Bathroom Private bathroom, Toilet, Towels, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower General Iron, Laptop safe, Tile/Marble floor, Smoke Alarm, Safe, Hypoallergenic, Air conditioning Media & Technology Cable channels, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Alarm clock View Sea view, View Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Non-feather pillow, Drying rack for clothing Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Governor Suite Ocean View - King Size Bed Room Type: Double Room Size: 90 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies Bathroom Private bathroom, Toilet, Towels, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower General Iron, Laptop safe, Tile/Marble floor, Smoke Alarm, Safe, Hypoallergenic, Air conditioning Media & Technology Cable channels, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Alarm clock View Sea view, View Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Non-feather pillow, Drying rack for clothing Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Family Suite Garden View - Kids & Teens Free Room Type: Double Room Size: 90 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies Bathroom Private bathroom, Toilet, Towels, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower General Iron, Laptop safe, Tile/Marble floor, Smoke Alarm, Safe, Hypoallergenic, Air conditioning Media & Technology Cable channels, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Alarm clock View Garden view, View Kitchen Coffee machine, Cleaning products Room Amenities Non-feather pillow, Drying rack for clothing Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer