Mia Bacalar Luxury Resort & Spa | Hotel in Chetumal

| 8.4 (92 Reviews) |   Pet Friendly  4 Bathrooms  11 Guests
Bacalar Hotel | Mia Bacalar Luxury Resort & Spa

Hotel in Bacalar, Chetumal

Mia Bacalar Luxury Resort & Spa has an outdoor swimming pool, fitness center, a garden and restaurant in Bacalar. This 5-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Rooms include a coffee machine, while some rooms also feature a terrace and others also feature garden views. All rooms feature a desk. An à la carte, continental or American breakfast is served at the property. Chetumal International Airport is 24 miles from the property.

Mia Bacalar Luxury Resort & Spa is located in Chetumal.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Security/Safety, and several others. This is a 5 star rated property and has over 92 reviews with the average score of 8.4 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Mia Bacalar Luxury Resort & Spa in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mia Bacalar Luxury Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Ocean View
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Bar
  • Wine/Champagne
Parking
  • Private Parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Yoga classes
  • Couples' massage
  • Sauna
  • Hand massage
  • Hot tub/Jacuzzi
  • Spa
  • Live music/Performance
  • Fitness center
  • Water sports facilities on site
  • Spa/Wellness packages
  • Spa facilities
  • Tour or class about local culture
  • Massage
General
  • Family rooms
  • Non-smoking rooms
  • Safe
  • Pet friendly
  • Air conditioning
Guest Services
  • Shuttle service
  • Business center
  • Express check-in/out
  • Daily housekeeping
  • Currency exchange
  • Concierge
  • Airport shuttle
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Room service
  • Pet bowls
  • Airport shuttle (additional charge)
  • Baggage storage
  • Tour desk
  • Shuttle service (additional charge)
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 010-007-005069/2025

Reviews

Value for money:
6.83
Location:
8.38
Staff:
8.38
Facilities:
7.89
Comfort:
8.13
Cleanliness:
8.31
JANET
Jan 22, 2026 08:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Staff was excellent. Especially the restaurant and concierge / check in staff. Food at restaurant was very tasty and restaurant facial g lagoon is beautiful.
Negative: Condition of landscaping and buildings were very poor. Needs a alot of maintenance of the pool and outdoor spaces need a lot of updating! Room is very musty and poorly lit . I expected a higher quality hotel at the price we paid!
Summary: On a scale of 1-10; it is hard to give it more than a 5
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 55 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Hairdryer, Free toiletries, Toilet, Toilet paper, Towels, Conditioner, Shower, Private bathroom

General

Ironing facilities, Fan, Smoke Alarm, Safe, Iron, Private entrance, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels, Streaming service (like Netflix)

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Hairdryer, Free toiletries, Toilet, Toilet paper, Towels, Conditioner, Shower, Private bathroom

General

Ironing facilities, Fan, Smoke Alarm, Safe, Iron, Private entrance, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels, Streaming service (like Netflix)

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Outdoors

Terrace

Room amenities

Sofa bed, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite
Room Type: Suite
Room Size: 32 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Hairdryer, Free toiletries, Toilet, Toilet paper, Towels, Conditioner, Shower, Private bathroom

General

Ironing facilities, Fan, Smoke Alarm, Safe, Iron, Private entrance, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels, Streaming service (like Netflix)

Outdoors

Balcony, Private pool

Living Area

Sitting area, Desk

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Rooftop pool

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 55 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Deluxe Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Hairdryer, Free toiletries, Toilet, Toilet paper, Towels, Conditioner, Shower, Private bathroom

General

Ironing facilities, Fan, Smoke Alarm, Safe, Iron, Private entrance, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels, Streaming service (like Netflix)

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Outdoors

Terrace

Room amenities

Sofa bed, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Bacalar hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Bacalar hotel?

Check-in time for Bacalar hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Bacalar hotel have a swimming pool?

Yes, this Bacalar hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bacalar hotel?

Best-rates for the Bacalar hotel starts from $370 per night with includes Breakfast, Child Friendly, Hot Tub, Parking, View, Oceanfront, Air Conditioner, Pet Friendly, Security/Safety, Business Services, Wellness Facilities, Bar, Pool, Ocean View, Spa, Restaurant, Entertainment, Internet, Transportation/Shuttle, Sports/Activities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Bacalar hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bacalar hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bacalar hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bacalar hotel?

Based on the information reported by the owner or manager, the Bacalar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bacalar hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD370
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