Is this Puerto Vallarta hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Vallarta hotel have a swimming pool?

Yes, this Puerto Vallarta hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Vallarta hotel?

Best-rates for the Puerto Vallarta hotel starts from $345 per night with includes Accessibility, Business Services, Sports/Activities, Toiletries, Designated Smoking Area, TV, Wheelchair Accessible, Security/Safety, Spa, Restaurant, Bar, Entertainment, Pool, View, Laundry, Balcony/Terrace, Hot Tub, Internet, Air Conditioner, Ocean View, Wellness Facilities, Guest Services, Child Friendly, Kitchen, Parking, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Vallarta hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Vallarta hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Vallarta hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Vallarta hotel?

Based on the information reported by the owner or manager, the Puerto Vallarta hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Vallarta hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Krystal Grand Puerto Vallarta All Inclusive | Hotel in Puerto Vallarta

| 7.6 (478 Reviews) | 1 Bathroom

Puerto Vallarta Hotel | Krystal Grand Puerto Vallarta All Inclusive

Hotel in Puerto Vallarta

Luxury hotel on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Krystal Grand Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Change of towels is available on request.
Krystal Grand Puerto Vallarta All Inclusive offers 451 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Hair dryer

Towels

Soap

Shampoo

Toothbrush and toothpaste (on request)

Designer toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Ceiling fan

Bed sheets

Laptop-compatible safe

Phone

Mobile key entry

Electrical adapters/chargers

Children's slippers

Laptop-friendly workspace

Restaurant dining guide

Iron/ironing board

Local maps

Slippers

Guidebooks/recommendations

Turndown service

Connecting rooms available

Chef

Window screens

Breakfast

4 restaurants and 1 coffee shop/cafe

2 bars/lounges and 1 beach bar

Free minibar

Coffee/tea maker

Free bottled water

Parking

Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Accessibility

Well-lit path to entrance

Wheelchair-accessible public washroom

Handrails in stairways

Wheelchair-accessible spa

Valet for wheelchair-equipped vehicle

Stairway handrail height (inches): 40

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Visual fire alarm

Wheelchairs available on site

Lever door handles

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Wheelchair-accessible fitness center

Elevator door width (inches): 40

Activities

Casino

Full-service spa

Playground

Shopping

Free beach club

4 outdoor pools

Beach volleyball

Arcade/game room

Indoor pool

Children's pool

24-hour fitness center

Entertainment

Cable channels

32-inch LED TV

Premium channels

General

Coworking space

Computer station

Conference center (11141 square feet of space)

Meeting rooms - 7

Business center

Gift shop/newsstand

ATM/banking services

Elevator

English

Spanish

Romance packages available

Communal living room

Designated smoking areas (fines apply)

Beach towels

Guest Services

Playground

4 outdoor pools

Free children's club

Babysitting services

Children's games

Highchair

Beach toys

Art supplies

Arcade/game room

Indoor pool

Snack bar/deli

Children's toys

Children's pool

In-room child care (surcharge)

Free supervised childcare

Children's books

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Hair salon

Turndown service

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Garden

Beachfront location

Free beach cabanas

Beach loungers

Beach umbrellas

Balcony

Spa

Massage/treatment rooms

Sauna

Hot tub

Massage - deep-tissue

Body scrubs

Spa open daily

Body treatments

Outdoor treatment areas

Manicures and pedicures

5 treatment rooms

Massage - Swedish

Steam room

Reflexology

Couples treatment room(s)

Massage - on the beach

Facials

Massage - hot stone

Policies

Check-in

Check-in time starts at 4:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Covered valet parking fee: mxn 55 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Carlos

Nov 18, 2025 02:29:43 AM

Review Score: 10

Summary: Todo excelente

See All Reviews

Room Arrangement

Room Info	Facilities
Jr. Suite Balcony Double Room Size: 534 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 534, Private bathroom, Square meters - 50, Number of bedrooms - 0, Ping - 15, Partial ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Resort View King Room Size: 427 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Ping - 12, Bed count minimum 1, Resort view, Bed count maximum 1, Number of bathrooms - 1
Deluxe Partial Ocean View King Room Size: 427 square feet m² 1 King Bed	General Number of living rooms 0, Partial sea view, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Ping - 12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Resort View Double Room Size: 427 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Ping - 12, Resort view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Jr. Suite Hacienda Double Room Size: 427 square feet m² 2 Queen Beds	General Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Garden view, Ping - 12, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Ocean View Double Room Size: 427 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Sea view, Ping - 12, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Jr. Suite Balcony King Room Size: 534 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 534, Private bathroom, Square meters - 50, Number of bedrooms - 0, Ping - 15, Partial ocean view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Jr. Suite Hacienda King Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1, Number of bathrooms - 1
Deluxe Ocean View King Room Size: 427 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Sea view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Jr. Suite Jacuzzi King Room Size: 534 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 534, Private bathroom, Square meters - 50, Number of bedrooms - 0, Ping - 15, Partial ocean view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Partial Ocean view Double Room Size: 427 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 0, Square feet - 427, Partial ocean view, Ping - 12, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Jr. Suite Jacuzzi Double Room Size: 534 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 534, Private bathroom, Square meters - 50, Number of bedrooms - 0, Ping - 15, Partial ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2