JW Marriott Cancun Resort & Spa | Resort in Cancun
Resort in Zona Hotelera, Cancun
Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. LED televisions come with premium cable channels and pay movies.
Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Free toiletries
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Bathrobes
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Hair dryer
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Towels
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Bed sheets
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Air conditioning (climate-controlled)
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Free cribs/infant beds
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Free rollaway beds
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Blackout drapes/curtains
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Phone
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Recycling
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Slippers
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Desk
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Connecting rooms available
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In-room massage
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Iron/ironing board
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LED light bulbs
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Energy-saving switches
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Safe
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Turndown service
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Free newspapers
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Water-efficient showers only
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3 bars/lounges, 1 swim-up bar and 1 poolside bar
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24-hour room service
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Buffet breakfast available for a fee daily 8:00 AM–11:30 AM: USD 40 per person
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4 restaurants and 1 coffee shop/cafe
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Coffee/tea maker
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Minibar
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Champagne service
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24-hour roundtrip airport shuttle (surcharge)
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Free self parking on site
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Free valet parking on site
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In-room accessibility
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Accessible airport shuttle
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Wheelchair-accessible path of travel
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Wheelchair-accessible path to elevator
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Wheelchair-accessible restaurant
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Wheelchair-accessible fitness center
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Wheelchair-accessible pool
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Wheelchair-accessible registration desk height (inches): 36
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Low-height view port in door
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Wheelchair-accessible concierge desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible spa
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Wheelchair-accessible business center
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Low-height door lock
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Lever door handles
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Well-lit path to entrance
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Height-adjustable showerhead
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Elevator
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Grab bar near toilet
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Hand-held showerhead
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Stair-free path to entrance
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Transfer shower
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Elevator door width (inches): 39
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Wheelchair-accessible registration desk
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Low-height electrical outlets in bathroom
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Wheelchair-accessible public washroom
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Toilet grab bar height (inches): 31
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Visual alarms in hallways
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Golfing
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Sauna
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Shopping mall
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3 outdoor pools
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Pilates classes
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Tennis
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Yoga classes
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Children's pool
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Fitness classes
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Shopping
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Full-service spa
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Steam room
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Hot tub
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Outdoor tennis court
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Indoor pool
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24-hour fitness center
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Cable channels
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Pay movies
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Premium channels
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LED TV
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Conference space
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Meeting rooms
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Business center
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Front-desk safe
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ATM/banking services
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Banquet hall
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Elevator
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Gift shop/newsstand
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Ballroom
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Free newspapers in lobby
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English
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Spanish
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Vegetarian dining options
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Couples dining
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Comprehensive food waste policy
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Comprehensive recycling policy
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Biodegradable coffee stirrers
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Rooftop garden
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Vegan dining options
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No plastic coffee stirrers
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Smoke-free property
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Romance packages available
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Double-glazed windows
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3 outdoor pools
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Children's pool
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Free cribs/infant beds
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Free rollaway/extra beds
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Laundry facilities
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Indoor pool
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24-hour front desk
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Hair salon
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Luggage storage
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Dry cleaning service
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Laundry facilities
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Change of towels (on request)
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Concierge services
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Change of bedsheets (on request)
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Daily housekeeping
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Multilingual staff
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Tour/ticket assistance
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Turndown service
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Wedding services
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Porter/bellhop
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Terrace
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Vegetable garden
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Garden
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Beachfront location
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Balcony
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Manicures and pedicures
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Body wraps
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Ayurvedic treatments
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Aromatherapy
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Couples treatment room(s)
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Turkish bath/hammam
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Steam room
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Body treatments
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Massages
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Facials
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Hot tub
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Body scrubs
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite
Room Size:
2947 square feet m2
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GeneralSquare meters - 274, Number of bedrooms - 1, Ping - 82.82, Separate bedroom, Extra bed count 1, Separate dining area, Jetted bathtub, Separate bathtub and shower, Separate sitting area, Club level room, Square feet - 2947, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Premium Room, 2 Double Beds, Ocean View (Balcony)
Room Size:
467 square feet m2
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GeneralSquare meters - 43, Square feet - 467, Private bathroom, Shower/tub combination, Number of bedrooms - 1, Ping - 13.12, Sofa bed, Balcony, Ocean view, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
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Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View
Room Size:
467 square feet m2
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GeneralSquare meters - 43, Square feet - 467, Shower/tub combination, Number of bedrooms - 1, Ping - 13.12, Club level room, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1 |
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Deluxe Room, 2 Double Beds, Ocean View (Balcony)
Room Size:
459 square feet m2
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GeneralSquare meters - 43, Square feet - 459, Private bathroom, Ping - 12.9, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Balcony, Ocean view, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
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Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite
Room Size:
957 square feet m2
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GeneralSquare feet - 957, Shower/tub combination, Number of bedrooms - 1, Ping - 26.89, Club level room, Balcony, Separate bedroom, Bed count minimum 1, Extra bed count 1, Square meters - 89, Ocean view, Bed count maximum 1 |
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Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite
Room Size:
1344 square feet m2
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GeneralSquare feet - 1344, Shower/tub combination, Number of bedrooms - 1, Partial ocean view, Club level room, Ping - 37.77, Square meters - 125, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area |
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Premium Room, 1 King Bed, Ocean View (Balcony)
Room Size:
467 square feet m2
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GeneralSquare meters - 43, Square feet - 467, Private bathroom, Shower/tub combination, Number of bedrooms - 1, Ping - 13.12, Sofa bed, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2 |
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Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite
Room Size:
1345 square feet m2
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GeneralPing - 37.80, Square feet - 1345, Shower/tub combination, Number of bedrooms - 1, Square meters - 125, Separate bedroom, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Separate dining area |
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Deluxe Room, 1 King Bed, Ocean View (Balcony)
Room Size:
467 square feet m2
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GeneralSquare feet - 467, Grab bar - in shower, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Extra bed count 2, Square meters - 43, Shower grab bar height (inches) - 31, Private bathroom, Roll-in shower width (centimeters) - 100, Ping - 13.12, Roll-in shower width (inches) - 39, Shower grab bar height (centimeters) - 80, Balcony, Bed count minimum 1, Ocean view, Roll-in shower, Bed count maximum 1 |
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Caribbean Suite, 1 King Bed, 1 Bedroom Suite
Room Size:
957 square feet m2
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GeneralSquare feet - 957, Shower/tub combination, Number of bedrooms - 1, Ping - 26.89, Balcony, Separate bedroom, Extra bed count 1, Square meters - 89, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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JW Luxury Suite, 1 King Bed, Junior Suite
Room Size:
785 square feet m2
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GeneralSquare meters - 73, Shower/tub combination, Number of bedrooms - 1, Balcony, Separate bedroom, Ping - 22.06, Square feet - 785, Extra bed count 1, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View
Room Size:
467 square feet m2
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GeneralSquare meters - 43, Square feet - 467, Number of bedrooms - 1, Ping - 13.12, Shower only, Club level room, Balcony, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1 |
FAQ's
Is this Zona Hotelera resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Zona Hotelera resort?
Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Zona Hotelera resort have a swimming pool?
Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Zona Hotelera resort?
Best-rates for the Zona Hotelera resort starts from $454 per night with includes Security/Safety, Spa, Bar, Guest Services, Air Conditioner, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Wellness Facilities, Toiletries, Hot Tub, Laundry, Parking, Pool, Accessibility, Restaurant, Breakfast, Kitchen, Balcony/Terrace, Business Services, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Zona Hotelera resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Zona Hotelera resort?
Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Zona Hotelera resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
