Hotel Riu Palace Mexico - All Inclusive | Resort in Playa del Carmen
Resort in Playacar, Playa del Carmen
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Mexico - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Mexico - All Inclusive offers 434 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.
Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.
5 outdoor swimming pools are on site along with a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Towels
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Private bathroom
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Eco-friendly toiletries
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Separate bathtub and shower
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Blackout drapes/curtains
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Air conditioning (climate-controlled)
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Ceiling fan
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Bed sheets
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Electrical adapters/chargers
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Water-efficient showers only
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Phone
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Laptop-compatible safe
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Energy-saving switches
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Iron/ironing board
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LED light bulbs
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Recycling
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Separate sitting area
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Access via exterior corridors
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Turndown service
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24-hour room service
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9 restaurants and 1 coffee shop/cafe
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Free buffet breakfast available daily 7 AM–10:30 AM
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Coffee/tea in common area(s)
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4 bars/lounges, 1 swim-up bar and 1 poolside bar
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Free bottled water
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Coffee/tea maker
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Minibar
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Free uncovered self parking on site
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Limo/town car service
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Elevator
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Wheelchair-accessible registration desk
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Wheelchair-accessible spa
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Wheelchair-accessible path of travel
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible restaurant
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Golfing
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Fitness center (free access)
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Windsurfing
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Scuba diving
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Tennis
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Bicycling
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Snorkeling
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Fitness classes
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Fitness center
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5 outdoor pools
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Windsurfing
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Shopping
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Sailing
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Surfing/body boarding
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Billiards/pool table
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Motorized watercraft
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Full-service spa
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Kayaking
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Flat-screen TV
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Satellite channels
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Computer station
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Elevator
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Gift shop/newsstand
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ATM/banking services
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Spanish
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English
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Comprehensive food waste policy
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No plastic coffee stirrers
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No plastic drinking straws
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Renovated entire property - May 2026
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Vegan dining options
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Beach towels
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100% renewable energy
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TV in lobby
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Designated smoking areas
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Local culture & ecosystem education
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Vegetarian dining options
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Humane treatment of captive wild animals
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Locally-owned & organized tours & activities
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Comprehensive recycling policy
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Laundry facilities
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5 outdoor pools
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Snack bar/deli
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Separate living room
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Change of towels (on request)
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24-hour front desk
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Multilingual staff
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Tour/ticket assistance
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Wedding services
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Luggage storage
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Laundry facilities
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Concierge services
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Daily housekeeping
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Porter/bellhop
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Hair salon
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Dry cleaning service
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Turndown service
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Vegetable garden
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Pool sun loungers
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Beach loungers
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Beachfront location
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Garden
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Pool umbrellas
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Balcony
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Massages
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Massage/treatment rooms
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Spa open daily
Policies
Due to mexican government regulations, riu hotels and resorts will no longer exchange us dollars for mexican pesos at their properties located in mexico. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of covid-19 health protocol (riu) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Junior Suite, Garden View (B2C-US)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Junior Suite (M)
Room Size:
420 square feet m2
|
GeneralNumber of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2 |
|
Suite (B2C-US)
Room Size:
506 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 506, Number of bedrooms - 1, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1 |
|
Suite, Jetted Tub (B2C)
Room Size:
506 square feet m2
|
GeneralSquare feet - 506, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Junior Suite, Garden View (Elite Club, U)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1 |
|
Junior Suite (Elite Club | Swim Up | B2C-CA)
Room Size:
m2
|
GeneralNo rollaway/extra beds, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite, Private Pool (Elite Club, +18yrs | L)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite, Garden View (B2C-CA | Elite Club)
Room Size:
m2
|
GeneralBed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Junior Suite, Garden View (Elite Club, +18yrs | L)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite, Garden View (U)
Room Size:
m2
|
GeneralBed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
|
Suite, Garden View (Elite Club | B2C-CA)
Room Size:
m2
|
GeneralNo rollaway/extra beds, Bed count minimum 2, Bed count maximum 2 |
|
Suite (Swim Up | B2C-CA)
Room Size:
m2
|
GeneralNo rollaway/extra beds, Bed count minimum 2, Bed count maximum 2 |
|
Junior Suite, Garden View (L)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite (Elite Club | Swim Up | B2C-US)
Room Size:
m2
|
GeneralNo rollaway/extra beds, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite, Garden View (B2C-US | Elite Club)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite (Swim-Up, U)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite, Garden View (Elite Club, U)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1 |
|
Suite (Swim Up | B2C-US)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1 |
|
Junior Suite (Elite Club, Swim-Up, U)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1 |
|
Suite, Garden View (B2C-US | Elite Club)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite, Garden View (Elite Club, C)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite (Swim-Up, C)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Junior Suite (Adults Only, C)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2 |
|
Junior Suite, Garden View (C)
Room Size:
m2
|
GeneralBed count maximum 3, Number of bathrooms - 1, Bed count minimum 3 |
|
Suite, Private Pool (Elite Club, +18yrs | L)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite, Garden View (Elite Club, C)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Junior Suite (Elite Club, Swim-Up, C)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite, Garden View (Elite Club, +18yrs | L)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Suite (Swimp up, Elite Club, +18yrs| E)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Suite, Garden View (Elite Club | M)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Suite, Garden View (Elite Club, +18yrs | E)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite, Garden View (Elite Club | M)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite (Swimp up, Elite Club, +18yrs | E)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite, Garden View (Elite Club, +18yrs | E)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite, Garden View (M)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite, Garden View (E)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite (18 yrs, L)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite (+18 yrs, E)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite (+18yrs, M)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite (Adults Only, U)
Room Size:
m2
|
GeneralNo rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite (U)
Room Size:
420 square feet m2
|
GeneralNumber of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2 |
|
Junior Suite, Garden View (B2C-CA)
Room Size:
m2
|
GeneralBed count minimum 1, Bed count maximum 1 |
|
Junior Suite (E)
Room Size:
420 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 1, Square feet - 420, Bed count maximum 2 |
|
Suite (B2C-CA)
Room Size:
506 square feet m2
|
GeneralSquare feet - 506, Ping - 14, Square meters - 47, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Suite, Jetted Tub (B2C-CA)
Room Size:
506 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 506, Number of bedrooms - 1, Ping - 14, Square meters - 47, Bed count minimum 2, Bed count maximum 2 |
|
Suite (Swim up, Elite Club | M)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite (Swim up, Elite Club | M)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
|
Junior Suite (B2C-CA)
Room Size:
420 square feet m2
|
GeneralNumber of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 2, Square feet - 420, Bed count maximum 2 |
|
Junior Suite (Superior | B2C-CA)
Room Size:
420 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 2, Square feet - 420, Bed count maximum 2 |
|
Junior Suite (B2C)
Room Size:
420 square feet m2
|
GeneralNo rollaway/extra beds, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Bed count maximum 1, Square feet - 420 |
|
Junior Suite (Superior, B2C-US)
Room Size:
420 square feet m2
|
GeneralNumber of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 420, Number of bathrooms - 1 |
|
Junior Suite (L)
Room Size:
420 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 11.8, Bed count minimum 1, Square feet - 420, Bed count maximum 2 |
|
Junior Suite (C)
Room Size:
420 square feet m2
|
GeneralNumber of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 420 |
FAQ's
Is this Playacar resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Playacar resort have a swimming pool?
Yes, this Playacar resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Playacar resort?
Best-rates for the Playacar resort starts from $344 per night with includes Kitchen, Designated Smoking Area, Accessibility, Business Services, Sports/Activities, Bar, Breakfast, Internet, Pool, Balcony/Terrace, Guest Services, Laundry, Parking, View, Wheelchair Accessible, Ocean View, Restaurant, Child Friendly, Air Conditioner, TV, Bedding/Linens, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Playacar resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Playacar resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Playacar resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Playacar resort?
Based on the information reported by the owner or manager, the Playacar resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Playacar resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
