Is this Hotel Plaza Palenque pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Plaza Palenque have a swimming pool?

Yes, this Hotel Plaza Palenque has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Plaza Palenque?

Best-rates for the Hotel Plaza Palenque starts from $70 per night with includes Sports/Activities, Bar, Child Friendly, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Guest Services, Breakfast, Air Conditioner, Parking, Security/Safety, Business Services, Spa, Internet, Laundry, Pool, TV, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Plaza Palenque a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Plaza Palenque wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Plaza Palenque has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Plaza Palenque?

Based on the information reported by the owner or manager, the Hotel Plaza Palenque indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Plaza Palenque?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Plaza Palenque | Hotel in Palenque

Name: Hotel Plaza Palenque
Address: Palenque, CHIS, Mexico, MX
Price range: Prices for upcoming dates start at $70 per night
Rating: 8.2

| 8.2 (217 Reviews) | 1 Bathroom

Hotel in Palenque

Suburban hotel with spa services and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and a business center.
Hotel Plaza Palenque offers 98 air-conditioned accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Shampoo

Towels

Shower

Toilet paper

Soap

Private bathroom

Bedroom

Bed sheets

Air conditioning

Hypo-allergenic bedding

Desk

Laptop-friendly workspace

Laptop-compatible safe

Breakfast

1 restaurant

1 poolside bar

Room service available

English breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 165 for adults and MXN 100 for children

Parking

Airport shuttle on request

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Area shuttle (surcharge)

Accessibility

Cobblestone flooring in public areas

Wheelchair-accessible pool

Wheelchair-accessible registration desk height (inches): 43

Upper floors accessible by stairs only

Wheelchair-accessible van parking

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Stair-free path to entrance

1 on-site accessible parking spaces

Smooth flooring in room

This property does not have elevators

Wheelchair-accessible parking

Well-lit path to entrance

Wheelchair-accessible registration desk

Front entrance ramp

Activities

Billiards/pool table

Outdoor pool

Spa services

Arcade/game room

Entertainment

Cable channels

43-inch flat-screen TV

General

Business center

Meeting rooms

Front-desk safe

Banquet hall

Spanish

English

Romance packages available

Smoke-free property

Guest Services

Snack bar/deli

Outdoor pool

Arcade/game room

Laundry facilities

Daily housekeeping

Concierge services

Luggage storage

Tour/ticket assistance

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Nature reserve

Pool sun loungers

Terrace

Balcony

Spa

Massage - deep-tissue

Massage - sports

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Fee for english breakfast: approximately mxn 165 for adults and mxn 100 for children airport shuttle fee: mxn 150 per room (one-way) airport shuttle fee per child: mxn 150 (one-way), (from 3 to 18 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Roxana Elena

Nov 24, 2025 04:38:07 AM

Review Score: 10

Summary: Clean room and staff

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Double Room, 2 Queen Beds, Balcony Room Size: 218 square feet m² 2 Queen Beds	General Square meters - 20, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 218, Ping - 6, Garden view, Wheelchair accessible, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Standard Double Room, 2 Double Beds (2 double beds) Room Size: 215 square feet m² 2 Double Beds	General Number of living rooms 0, Hair dryer (on request), Iron/ironing board (on request), Square feet - 215, Number of bedrooms - 0, Square meters - 20.3, Free cribs/infant beds, Phone, No rollaway/extra beds, Garden view, Ping - 6.13, In-room safe, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 218 square feet m² 1 King Bed	General Number of living rooms 0, Hair dryer (on request), Iron/ironing board (on request), Number of bedrooms - 0, Square feet - 218, Wheelchair accessible, Free cribs/infant beds, Square meters - 20, Phone, No rollaway/extra beds, Garden view, Ping - 6.13, Bed count minimum 1, In-room safe, Bed count maximum 1