Hotel Playa Encantada | Hotel in Playa del Carmen
Hotel in Downtown, Playa del Carmen
Along with an outdoor pool, this hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Playa Encantada offers 32 accommodations with safes and irons/ironing boards. 32-inch LED televisions come with satellite channels.
Bathrooms include showers. This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
An outdoor pool and a children's pool are on site.
Amenities
Facility Overview
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Shower
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Hair dryer (on request)
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Private bathroom
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Towels
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Blackout drapes/curtains
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Air conditioning (climate-controlled)
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Desk
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Laptop-friendly workspace
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Iron/ironing board
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Safe
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Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 195 for adults and MXN 195 for children
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Wheelchair-accessible parking available
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Wheelchair accessible (may have limitations)
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Elevator
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Handrails in stairways
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Wheelchair-accessible registration desk
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Wheelchair-accessible pool
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Well-lit path to entrance
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible parking
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Handrails in hallways
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Wheelchair-accessible concierge desk
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Wheelchair-accessible path to elevator
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Beach access
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Children's pool
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Outdoor pool
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32-inch LED TV
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Satellite channels
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Front-desk safe
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Elevator
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French
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Japanese
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Spanish
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German
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Portuguese
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English
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Italian
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Korean
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Chinese (Mandarin)
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Designated smoking areas
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Children's pool
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Outdoor pool
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Daily housekeeping
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Concierge services
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Luggage storage
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24-hour front desk
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Tour/ticket assistance
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi and wired Internet
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Pool sun loungers
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Terrace
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Garden
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 008-007-004906/2025 safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Apartment, Multiple Beds
Room Size:
1615 square feet m2
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GeneralSquare meters - 150, Wheelchair-width doorways, Ping - 45.39, Number of bedrooms - 1, Full-sized refrigerator/freezer, Microwave, Ceiling fan, Wheelchair accessible, Limited housekeeping, Lowered locks/deadbolt, Separate dining area, Kitchen, Square feet - 1615, Bed count maximum 3, Bed count minimum 3 |
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Junior Suite
Room Size:
646 square feet m2
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GeneralSquare feet - 646, Wheelchair-width doorways, Square meters - 60, Ping - 18.15, Daily housekeeping, Full-sized refrigerator/freezer, Wheelchair accessible, Roll-in shower, Lowered locks/deadbolt, Bed count minimum 2, Bed count maximum 2 |
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Deluxe Apartment, 1 King Bed with Sofa bed
Room Size:
1615 square feet m2
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GeneralWheelchair-width doorways, Ping - 45.39, Full-sized refrigerator/freezer, Microwave, Room and bed type depend on availability check-in, Ceiling fan, Wheelchair accessible, Limited housekeeping, Lowered locks/deadbolt, Separate dining area, Square meters - 150.0, Kitchen, Square feet - 1615, Bed count minimum 2, Bed count maximum 2 |
|
Standard Room
Room Size:
646 square feet m2
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GeneralSquare feet - 646, Wheelchair-width doorways, Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Daily housekeeping, Wheelchair accessible, Roll-in shower, Lowered locks/deadbolt, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Hotel Playa Encantada has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Hotel Playa Encantada starts from $52 per night with includes Bedding/Linens, Wellness Facilities, Guest Services, Breakfast, Laundry, Pool, Designated Smoking Area, TV, Accessibility, Child Friendly, Internet, Air Conditioner, Wheelchair Accessible, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Playa Encantada is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Hotel Playa Encantada indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
