Is this Puebla hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puebla hotel?

Check-in time for Puebla hotel starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puebla hotel have a swimming pool?

Yes, this Puebla hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Puebla hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puebla hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puebla hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puebla hotel?

Based on the information reported by the owner or manager, the Puebla hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puebla hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Puebla by IHG | Hotel in Puebla

| 9.4 (1677 Reviews) | 1 Bathroom

Puebla Hotel | Holiday Inn Express Puebla by IHG

Hotel in Puebla

Hotel with free breakfast, near Zócalo de Puebla
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Eco-friendly toiletries

Towels

Shower

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Bed sheets

Connecting rooms available

LED light bulbs

Soundproofing

Bulk dispenser for toiletries

Energy-saving switches

Free local calls

Desk

Laptop-compatible safe

Water-efficient toilets only

Iron/ironing board

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Breakfast

24-hour room service

Free self-serve breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends

Coffee/tea maker

Electric kettle

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Elevator door width (inches): 31

2 on-site accessible parking spaces

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Braille signage

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Activities

Indoor pool

24-hour fitness center

Entertainment

Satellite channels

49-inch Smart TV

General

Meeting rooms - 17

24-hour business center

Conference space (2067 square feet)

Computer station

Free newspapers in lobby

Ballroom

Elevator

Grocery/convenience store

Reception hall

ATM/banking services

Vending machine

Front-desk safe

Banquet hall

Spanish

English

Humane treatment of captive wild animals

Vegetarian dining options

Vegan dining options

Double-glazed windows

Comprehensive recycling policy

Locally-owned & organized tours & activities

Comprehensive food waste policy

Local culture & ecosystem education

At least 80% lighting from LEDs

TV in lobby

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Indoor pool

Laundry facilities

Grocery/convenience store

Soundproofed rooms

Daily housekeeping

24-hour front desk

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 1 pm

Child Policy

Children are welcome. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses eco-friendly cleaning products

Reviews

Juan Enrique

Dec 24, 2025 08:32:20 PM

Review Score: 8

Summary: The staff attended very courteous, clean room, breakfast could be more variety

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed Room Size: 215 square feet m² 1 King Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, Daily housekeeping, Wardrobe or closet, Microwave, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room Room Size: 215 square feet m² 1 Double Bed 1 King Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible Room Size: m² 1 King Bed	General Wardrobe or closet, Wheelchair accessible, Bed count minimum 1, Lowered locks/deadbolt, Bed count maximum 1, Lowered peephole/view port in door
Standard Room, 2 Queen Beds Room Size: 194 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 194, Square meters - 18, Daily housekeeping, Wardrobe or closet, Ping - 5.45, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed (Walk-In Shower) Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: 194 square feet m² 1 King Bed	General Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Square feet - 194, Square meters - 18, Daily housekeeping, Wardrobe or closet, Ping - 5.45, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Bath and Walk-In Shower) Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, City View Room Size: 194 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 194, Square meters - 18, Wardrobe or closet, Ping - 5.45, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed, City View Room Size: 194 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 194, Square meters - 18, Wardrobe or closet, Ping - 5.45, Bed count minimum 1, Bed count maximum 1, City view