Is this Ciudad del Carmen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ciudad del Carmen hotel have a swimming pool?

Yes, this Ciudad del Carmen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ciudad del Carmen hotel?

Best-rates for the Ciudad del Carmen hotel starts from $86 per night with includes Air Conditioner, Parking, Balcony/Terrace, Guest Services, Breakfast, Child Friendly, Pool, TV, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Bar, Kitchen, Laundry, Wellness Facilities, Restaurant, Accessibility, Business Services, Bedding/Linens, Entertainment, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ciudad del Carmen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ciudad del Carmen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ciudad del Carmen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ciudad del Carmen hotel?

Based on the information reported by the owner or manager, the Ciudad del Carmen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ciudad del Carmen hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Ciudad del Carmen by IHG | Hotel in Ciudad del Carmen

| 8.8 (273 Reviews) | 1 Bathroom

Ciudad del Carmen Hotel | Holiday Inn Ciudad del Carmen by IHG

Hotel in Ciudad del Carmen

Hotel with free valet parking, near Church of Our Lady of Fatima
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Holiday Inn Ciudad del Carmen by IHG offers 148 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathtub or shower

Towels

Private bathroom

Bedroom

Air conditioning

Pillow menu

Free cribs/infant beds

Bed sheets

Phone

Safe

Soundproofing

Desk

Iron/ironing board

Desk chair

Free long-distance calls

Free local calls

Breakfast

1 restaurant and 1 coffee shop/cafe

Room service available

1 bar

Free daily reception

Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: MXN 300 for adults and MXN 150 for children

Coffee/tea maker

Free bottled water

Parking

Onsite parking available only on request

Airport shuttle at scheduled times, on request

Free secured, covered self parking on site

Area shuttle (surcharge)

Free secured, covered valet parking on site

Free 24-hour roundtrip airport shuttle

Wheelchair-accessible van parking available

Accessibility

Front entrance ramp

Valet for wheelchair-equipped vehicle

Elevator

Wheelchair-accessible registration desk height (inches): 59

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Accessible shuttle

Wheelchair-accessible lounge

Braille signage

Wheelchair-accessible registration desk

Well-lit path to entrance

Portable shower seat

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Assistive listening devices available

Wheelchair-accessible business center

Wheelchair-accessible restaurant

Wheelchair-accessible pool

Elevator door width (inches): 100

Wheelchair-accessible van parking

Activities

Casino

Outdoor pool

Billiards/pool table

Fitness center

Entertainment

Cable channels

Flat-screen TV

General

Computer station

Meeting room

Business center

Conference space (118 square feet)

Front-desk safe

Gift shop/newsstand

Vending machine

Elevator

Banquet hall

English

Spanish

Smoke-free property

Guest Services

Outdoor pool

Free cribs/infant beds

Soundproofed rooms

Laundry facilities

Snack bar/deli

Porter/bellhop

Daily housekeeping

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately mxn 300 for adults and mxn 150 for children pet deposit: mxn 390 per week pet fee: mxn 390 per pet, per week service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

3 total pets pets allowed for an extra charge of mxn 390 per pet, per week, plus a deposit of mxn 390 per week pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking heating is not provided parties and events are allowed on site please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

chris

Jun 20, 2025 01:53:30 AM

Review Score: 10

Summary: Always a great place to stay. They really offer amazing service

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 2 Bedrooms Room Size: m² 3 King Bed and Queen Beds	General Pet-friendly room, Mini-fridge, Number of bedrooms - 2, Wardrobe or closet, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Standard Room Room Size: m² 1 Twin Bed	General Pet-friendly room, Number of living rooms 0, Pool view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Premium Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible Room Size: 333 square feet m² 1 King Bed	General Pet-friendly room, Grab bar - in shower, Shower grab bar height (centimeters) - 79, Toilet grab bar height (centimeters) - 51, Transfer shower, Square feet - 333, Grab bar - near toilet, Number of bathrooms - 1, Ping - 10, Square meters - 31, Shower grab bar height (inches) - 31, Toilet grab bar height (inches) - 20, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 2 Queen Beds Room Size: 339 square feet m² 2 Queen Beds	General Pet-friendly room, Square meters - 31, Number of living rooms 0, Number of bedrooms - 0, Square feet - 339, Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Suite, 1 Bedroom Room Size: 1565 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Mini-fridge, Ping - 43.98, Number of bedrooms - 0, Square feet - 1565, Wardrobe or closet, Square meters - 145, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room, 1 King Bed Room Size: 1565 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Square feet - 1565, Ping - 44, Wardrobe or closet, Extra bed count 0, Square meters - 145, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Pool View Room Size: m² 2 Queen Beds	General Pet-friendly room, Mini-fridge, Pool view, Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 339 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 31, Number of living rooms 0, Ping - 9.53, Pool view, Number of bedrooms - 0, Square feet - 339, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 1 King Bed, Pool View Room Size: m² 1 King Bed	General Pet-friendly room, Mini-fridge, Pool view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1