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Hilton Mexico City Santa Fe | Hotel in Mexico City

| 9.2 (1003 Reviews) |  1 Bathroom
Santa Fe Hotel | Hilton Mexico City Santa Fe

Hotel in Santa Fe, Mexico City

An outdoor pool, a restaurant, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Hilton Mexico City Santa Fe offers 260 air-conditioned accommodations with minibars and safes. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. 50-inch LED televisions come with cable channels. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Towels
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Bedroom
  • Laptop-friendly workspace
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
Breakfast
  • Room service available
  • Free daily reception
  • 3 bars/lounges and 1 poolside bar
  • 1 restaurant
  • Coffee/tea in common area(s)
  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 415 for adults and MXN 208 for children
  • Minibar
  • Cookware/dishes/utensils
  • Microwave
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Self parking on site (MXN 150 per day)
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Electric car charging station on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Braille signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Assistive listening devices available
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
Activities
  • Fitness center
  • Outdoor pool
  • Shopping mall
  • Shopping
Entertainment
  • Cable channels
  • 50-inch LED TV
General
  • Computer station
  • Meeting rooms
  • Business center
  • Conference space (7363 square feet)
  • TV in lobby
  • Smoke-free property
  • Fireplace in lobby
  • Free newspapers in lobby
  • Front-desk safe
  • Elevator
  • Grocery/convenience store
  • Banquet hall
  • French
  • Spanish
  • English
Guest Services
  • Wedding services
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Free grocery shopping service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free cribs/infant beds
  • Outdoor pool
  • Grocery/convenience store
  • Microwave
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: WiFi (surcharge)
Outdoors
  • Pool sun loungers
  • Rooftop terrace
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for to-go breakfast: approximately mxn 415 for adults and mxn 208 for children airport shuttle fee: mxn 2100 per vehicle (roundtrip, maximum occupancy 4) self parking fee: mxn 150 per day pet deposit: mxn 2000 per day pet fee: mxn 900 per pet, per stay (maximum mxn 900 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 900 per pet, per stay (maximum mxn 900 per stay), plus a deposit of mxn 2000 per day service animals are welcome, and are exempt from fees welcoming dogs and cats only 1 total (up to 75 lbs per pet) specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher

Reviews

Juan Carlos
Jul 7, 2026 02:34:24 AM
Review Score:   8
Summary: Staff could be more helpful. Asked for an early check in and didn’t get any help. Bad manners and wanted to charge a full night fare for a couple hours.
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Room Arrangement

Room Info Facilities
Executive Room, 2 Double Beds
Room Size: 364 square feet m2
2 Double Beds
Executive Room, 2 Double Beds

General

Square meters - 34, Square feet - 364, Air conditioning, Bathrobes, Blackout drapes/curtains, Cable TV service, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Minibar, Pay movies, Phone, Slippers, Television, No rollaway/extra beds, Executive level room, Connecting rooms available, In-room climate control (heating), Shampoo, Ping - 10.23, Smoke detector, Desk chair, Printer, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed
Room Size: 358 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 33, Square feet - 358, Air conditioning, Blackout drapes/curtains, Cable TV service, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Minibar, Pay movies, Phone, Television, No rollaway/extra beds, Connecting rooms available, In-room climate control (heating), Shampoo, Ping - 10.06, Smoke detector, Desk chair, Printer, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 466 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square meters - 43, Square feet - 466, Separate sitting area, Air conditioning, Blackout drapes/curtains, Cable TV service, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Minibar, Pay movies, Phone, Separate bathtub and shower, Television, No rollaway/extra beds, In-room climate control (heating), Shampoo, Ping - 13.10, Smoke detector, Desk chair, Printer, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed with Sofa bed, Kitchenette (1 King bed)
Room Size: 544 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Kitchenette (1 King bed)

General

Square meters - 51, Square feet - 544, Separate sitting area, Kitchenette, Air conditioning, Blackout drapes/curtains, Cable TV service, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Microwave, Minibar, Pay movies, Phone, Television, No rollaway/extra beds, Number of bedrooms - 1, In-room climate control (heating), Shampoo, Ping - 15.29, Smoke detector, Desk chair, Dining table, Printer, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible
Room Size: 327 square feet m2
1 King Bed
Room, 1 King Bed, Accessible

General

Square meters - 30, Square feet - 327, Air conditioning, Blackout drapes/curtains, Cable TV service, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Minibar, Pay movies, Phone, Television, Wheelchair accessible, No rollaway/extra beds, In-room climate control (heating), Shampoo, Ping - 9.19, Smoke detector, Desk chair, Printer, Bed count minimum 1, Bed count maximum 1
Room, 2 Double Beds
Room Size: 358 square feet m2
2 Double Beds
Room, 2 Double Beds

General

Square meters - 33, Square feet - 358, Air conditioning, Blackout drapes/curtains, Cable TV service, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Minibar, Pay movies, Phone, Television, No rollaway/extra beds, Connecting rooms available, In-room climate control (heating), Shampoo, Ping - 10, Smoke detector, Desk chair, Printer, Outdoor spaces not available, Bed count minimum 2, Bed count maximum 2
Executive Room, 1 King Bed
Room Size: 365 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Square meters - 34, Square feet - 365, Air conditioning, Bathrobes, Blackout drapes/curtains, Cable TV service, In-room climate control (air conditioning), Coffee/tea maker, Desk, Hair dryer, In-room safe, Iron/ironing board, Minibar, Pay movies, Phone, Slippers, Television, No rollaway/extra beds, Executive level room, Connecting rooms available, In-room climate control (heating), Shampoo, Ping - 10.26, Smoke detector, Desk chair, Printer, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Santa Fe hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Santa Fe hotel starts from $224 per night with includes Pool, Accessibility, Security/Safety, Business Services, Restaurant, Child Friendly, Internet, Kitchen, TV, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Bar, Guest Services, Breakfast, Laundry, Parking, Transportation/Shuttle, Wellness Facilities, Fireplace, Toiletries, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Fe hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Santa Fe hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.