Hard Rock Hotel Riviera Maya - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Located in Puerto Aventuras, 13 miles from ADO International Bus Station, Hard Rock Hotel Riviera Maya - All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a private beach area, as well as a shared lounge. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. A buffet, continental or American breakfast is served at the property. At the resort you'll find a restaurant serving American, Brazilian and Japanese cuisine. Vegetarian, vegan and gluten-free options can also be requested. Hard Rock Hotel Riviera Maya - All Inclusive has a terrace. Playa del Carmen Maritime Terminal is 14 miles from the accommodation, while Tulum Archeological Site is 28 miles away. Cozumel International Airport is 22 miles from the property.
Hard Rock Hotel Riviera Maya - All Inclusive is located in Puerto Aventuras.
This 1125 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Business Services, Toiletries, and several others. This is a 5 star rated property and has over 180 reviews with the average score of 8.1 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 1125 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Restaurant
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Bar
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Snack bar
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Free parking
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Parking on site
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Parking
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Private Parking
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Accessible parking
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Manicure
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Entertainment staff
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Makeup services
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Light therapy
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Beachfront
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Spa lounge/Relaxation area
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Nightclub/DJ
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Body treatments
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Body scrub
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Pedicure
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Fitness
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Fitness classes
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Hairstyling
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Karaoke
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Hair treatments
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Sauna
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Beach
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Haircut
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Hot tub/Jacuzzi
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Hair coloring
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Yoga classes
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Spa
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Private beach area
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Locker rooms
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Tennis court
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Fitness center
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Massage
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Canoeing
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Water park
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Evening entertainment
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Kids' club
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Waxing services
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Facial treatments
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Snorkeling
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Body wrap
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Spa facilities
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Beauty services
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Spa/Wellness packages
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Non-smoking rooms
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Chapel/Shrine
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Pet friendly
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Safe
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Smoke-free property
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Hypoallergenic room available
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Air conditioning
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Elevator
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Family rooms
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Convenience store on site
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Concierge
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ATM on site
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Shared lounge/TV area
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Pet bowls
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Baggage storage
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Valet parking
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Meeting/Banquet facilities
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24-hour front desk
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Airport shuttle (additional charge)
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Daily housekeeping
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Babysitting/Child services
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Room service
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Express check-in/out
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Business center
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Tour desk
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Airport shuttle
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Hair/Beauty salon
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Free Wifi
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Internet
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Wifi
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Garden
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Outdoor pool (year-round)
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Terrace
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Outdoor pool
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Guest accommodation sealed after cleaning
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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All plates, cutlery, glasses, and other tableware sanitized
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Breakfast to-go containers
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Physical distancing in dining areas
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Delivered food covered securely
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Food can be delivered to guest accommodation
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Process in place to check health of guests
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Face masks for guests available
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Hand sanitizer in guest accommodation and common areas
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Cashless payment available
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Screens or physical barriers between staff and guests in appropriate areas
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Physical distancing rules followed
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Contactless check-in/out
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Swimming pool
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Pool bar
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Pool with view
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Beach chairs/Loungers
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Kids' pool
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Airport pickup
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Airport drop-off
Policies
When traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only pets of less than 18 kg are permitted, and 2 pets maximum per room, reservations made through april 28, 2025, for travel until january 7th, 2026, are eligible to receive a $200 usd resort credit per night, per room. use it on select spa, golf, and luxury services. terms: a 35% fee applies. the credit is nonrefundable, nontransferable, and cannot be redeemed for cash. not combinable with other discounts or credits.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Gold Double Beds
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Diamond King
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Double Room
Room Type:
Double
Room Size:
90 m2
|
ActivitiesHot tub |
|
Deluxe Sky Terrace (One Bedroom)
Room Type:
Double
Room Size:
90 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with personal Assistant
Room Type:
Double
Room Size:
480 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Deluxe Gold king bed
Room Type:
Triple
Room Size:
45 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Deluxe Partial Ocean View Double
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Rock Royalty Partial Ocean View Double
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tub |
|
Rock Suite Ocean Front (Two Bedroom) with Personal Assistant
Room Type:
Suite
Room Size:
179 m2
|
ActivitiesHot tubBathroomPrivate bathroomBedroomChildrens' cribs |
|
Heaven Diamond King - Adults Only
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tub |
|
Heaven Deluxe Gold Double Beds - Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomHairdryer, Conditioner, Shampoo, Slippers, Towels, Toilet, Spa tub, Toilet paper, Shower, Bathtub or shower, Body soap, Free toiletries, Private bathroomGeneralTrash cans, Laptop safe, Safe, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Key card access, Carbon monoxide detectorMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomLinens, Alarm clock, Wardrobe or closetViewGarden viewKitchenCoffee machineRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Sky Terrace (One Bedroom) - Adults Only
Room Type:
Double
Room Size:
90 m2
|
ActivitiesHot tub |
|
Heaven Rock Royalty Partial Ocean View King - Adults Only
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tub |
|
Heaven Rock Suite Ocean Front (Two Bedroom)with Personal Assistant - Adults Only
Room Type:
Double
Room Size:
240 m2
|
BathroomHairdryer, Conditioner, Shampoo, Slippers, Towels, Toilet, Spa tub, Toilet paper, Shower, Bathtub or shower, Body soap, Free toiletries, Private bathroomGeneralTrash cans, Laptop safe, Safe, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Key card access, Interconnecting room(s) available, Carbon monoxide detectorMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubKitchenKitchenette, Coffee machine, Dining tableOutdoorsBalconyLiving AreaSitting area, Dining area, SofaInternetWireless internetServicesWake-up serviceBedroomLinens, Alarm clock, Wardrobe or closetViewSea view, Garden viewRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven RRL Deluxe platinum King Bed Room-1 Adults only
Room Type:
Double
Room Size:
45 m2
|
BathroomHairdryer, Conditioner, Shampoo, Slippers, Towels, Toilet, Spa tub, Toilet paper, Shower, Bathtub or shower, Body soap, Free toiletries, Private bathroomGeneralTrash cans, Laptop safe, Safe, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Key card access, Carbon monoxide detectorMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomLinens, Alarm clock, Wardrobe or closetViewSea view, Garden viewKitchenCoffee machineRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Gold King - Adults only
Room Type:
Double
Room Size:
45 m2
|
BathroomHairdryer, Conditioner, Shampoo, Slippers, Towels, Toilet, Toilet paper, Shower, Bathtub or shower, Body soap, Free toiletries, Private bathroomMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralSmoke Alarm, Key card access, Carbon monoxide detector, Laptop safeServicesWake-up serviceBedroomLinens, Alarm clockKitchenCoffee machineFood & DrinkBottle of waterRoom amenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Diamond King Bed
Room Type:
Double
Room Size:
45 m2
|
BathroomHairdryer, Conditioner, Shampoo, Slippers, Towels, Toilet, Spa tub, Toilet paper, Shower, Bathtub or shower, Body soap, Free toiletries, Private bathroomGeneralTrash cans, Laptop safe, Safe, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Key card access, Carbon monoxide detectorMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomLinens, Alarm clock, Wardrobe or closetViewGarden viewKitchenCoffee machineRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Sky Terrace King
Room Type:
Suite
Room Size:
90 m2
|
BathroomHairdryer, Conditioner, Shampoo, Slippers, Towels, Toilet, Spa tub, Toilet paper, Shower, Bathtub or shower, Body soap, Free toiletries, Private bathroomGeneralTrash cans, Laptop safe, Safe, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Key card access, Carbon monoxide detectorMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsTerrace, BalconyInternetWireless internetServicesWake-up serviceBedroomLinens, Alarm clock, Wardrobe or closetViewGarden viewKitchenCoffee machineRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Bed
Room Type:
Triple
Room Size:
45 m2
|
BathroomHairdryer, Conditioner, Shampoo, Slippers, Towels, Toilet, Toilet paper, Shower, Bathtub or shower, Body soap, Free toiletries, Private bathroomGeneralTrash cans, Laptop safe, Safe, Air conditioning, Iron, Smoke Alarm, Key card access, Carbon monoxide detectorMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVOutdoorsBalconyServicesWake-up serviceBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom amenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Double Room
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tub |
FAQ's
Is this Puerto Aventuras resort pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Puerto Aventuras resort?
Check-in time for Puerto Aventuras resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Puerto Aventuras resort have a swimming pool?
Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Puerto Aventuras resort?
Best-rates for the Puerto Aventuras resort starts from $881 per night with includes Internet, Pet Friendly, Balcony/Terrace, Sports/Activities, Bar, Air Conditioner, Parking, Transportation/Shuttle, Business Services, Toiletries, Breakfast, Hot Tub, Pool, TV, Accessibility, Security/Safety, Wellness Facilities, Restaurant, Entertainment, View, Private Beach, Ocean View, Oceanfront, Spa, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Puerto Aventuras resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Puerto Aventuras resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Puerto Aventuras resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Puerto Aventuras resort?
Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Puerto Aventuras resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
