Is this Puebla hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puebla hotel have a swimming pool?

Yes, this Puebla hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puebla hotel?

Best-rates for the Puebla hotel starts from $69 per night with includes Balcony/Terrace, Fireplace/Heating, Restaurant, Child Friendly, Parking, Wheelchair Accessible, Security/Safety, Business Services, Bedding/Linens, Internet, Kitchen, Pool, Accessibility, Wellness Facilities, Bar, Toiletries, Guest Services, Breakfast, Laundry, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puebla hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puebla hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puebla hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puebla hotel?

Based on the information reported by the owner or manager, the Puebla hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puebla hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Four Points By Sheraton Puebla | Hotel in Puebla

| 9.4 (1213 Reviews) | 1 Bathroom

Puebla Hotel | Four Points By Sheraton Puebla

Hotel in Puebla

Hotel with free valet parking, near Galerías Serdán
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a seasonal outdoor pool.
Housekeeping is available on request.
Four Points By Sheraton Puebla offers 144 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Designer toiletries

Private bathroom

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Heating

Premium bedding

Connecting rooms available

LED light bulbs

Energy-saving switches

Laptop-friendly workspace

Free local calls

Desk

Electrical adapters/chargers

Iron/ironing board

Recycling

Water-efficient showers only

Safe

Phone

Breakfast

Buffet breakfast available for a fee 6:00 AM–noon on weekdays and 6:00 AM–1:00 PM on weekends: MXN 275 for adults and MXN 150 for children

1 bar

Room service available

1 restaurant

Free bottled water

Coffee/tea maker

Parking

Wheelchair-accessible parking available

Free valet parking on site

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Visual fire alarm

Wheelchair-accessible fitness center

Low-height view port in door

Wheelchair-accessible parking

Transfer shower

Wheelchairs available on site

Low-height electrical outlets in bathroom

Smooth flooring in room

Wheelchair-accessible restaurant

In-room accessibility

Activities

Fitness center

Bicycling

Outdoor pool

Entertainment

Cable channels

55-inch flat-screen TV

General

24-hour business center

Meeting rooms

Conference space (1485 square feet)

Elevator

Front-desk safe

Banquet hall

Spanish

English

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

Double-glazed windows

Vegetarian dining options

Comprehensive recycling policy

Romance packages available

Comprehensive food waste policy

At least 80% lighting from LEDs

Smoke-free property

Guest Services

Outdoor pool

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

24-hour front desk

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 1:00 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 300.0 per night.

Payment Policy

Fee for buffet breakfast: approximately mxn 275 for adults and mxn 150 for children pet deposit: mxn 1000 per stay pet fee: mxn 500 per pet, per night service animals are exempt from fees rollaway bed fee: mxn 300.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of mxn 500 per pet, per night, plus a deposit of mxn 1000 per stay service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rogelio

Nov 29, 2025 04:11:04 AM

Review Score: 10

Summary: ok

See All Reviews

Room Arrangement

Room Info	Facilities
Traditional Room, 2 Queen Beds Room Size: 72 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Ping - 2.02, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 72, No cribs (infant beds), Square meters - 7, Shower only, Bed count minimum 2, City view, Bed count maximum 2
Traditional Room, 1 King Bed, City View Room Size: 72 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 72, Shower only, Extra bed count 1, Free cribs/infant beds, Ping - 2.02, Square meters - 7, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed, Terrace, City View Room Size: 150 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Terrace, Pets not allowed, Square meters - 14, Free cribs/infant beds, Separate bathtub and shower, No rollaway/extra beds, Square feet - 150, Ping - 4.22, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed, Balcony, Volcano View Room Size: 105 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 105, Number of bedrooms - 0, Pets not allowed, Bathtub or shower, Free cribs/infant beds, Square meters - 10, No rollaway/extra beds, Balcony, Bed count minimum 1, Bed count maximum 1, City view, Ping - 2.95
Traditional Room, 1 King Bed (View) Room Size: 301 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 28, Shower only, Pets not allowed, Square feet - 301, Extra bed count 1, Free cribs/infant beds, Ping - 8.46, Bed count minimum 1, Bed count maximum 1, City view
Traditional Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1, Free cribs/infant beds
Room, 2 Queen Beds, Bathtub Room Size: m² 2 Queen Beds	General Number of living rooms 0, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 2, City view, Bed count maximum 2