Crowne Plaza Toluca Lancaster by IHG | Hotel in Toluca

| 8.8 (306 Reviews) |  1 Bathroom
Toluca Hotel | Crowne Plaza Toluca Lancaster by IHG

Hotel in Toluca

Hotel in Toluca with a full-service spa and a 24-hour health club
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster by IHG offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour health club and a sauna.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Safe
  • Iron/ironing board
  • Desk
  • Soundproofing
  • Phone
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 270 for adults and MXN 270 for children
  • 24-hour room service
  • 1 restaurant
  • Minibar
  • Coffee/tea maker
Parking
  • Free area shuttle up to 10 km
  • Free self parking on site
Accessibility
  • Assistive listening devices available
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair accessible (may have limitations)
Activities
  • Full-service spa
  • Sauna
  • Billiards/pool table
  • 24-hour health club
  • Steam room
Entertainment
  • Cable/satellite channels
General
  • Conference center (3907 square feet of space)
  • Meeting room
  • 24-hour business center
  • Computer station
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Free newspapers in lobby
  • Grocery/convenience store
  • Vending machine
  • ATM/banking services
  • English
  • Spanish
  • TV in lobby
Guest Services
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Dry cleaning service
  • Porter/bellhop
  • Tour/ticket assistance
  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Concierge services
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
Spa
  • Spa open daily
  • Body treatments
  • Facials
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in fee: mxn 800 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon late check-out fee: mxn 800.00 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 270 for adults and mxn 270 for children early check-in fee: mxn 800 (subject to availability) late check-out fee: mxn 800.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

marcos
Nov 8, 2025 07:13:19 AM
Review Score:   10
Summary: Excelente
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 Bedroom
Room Size: 215 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Square meters - 20, Bathrobes, Square feet - 215, Ping - 6, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 237 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Number of living rooms 0, Bathrobes, Square feet - 237, Number of bedrooms - 0, Ping - 7, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1
Standard Room, 1 King Bed
Room Size: 237 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Bathrobes, Square feet - 237, Number of bedrooms - 0, Ping - 7, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1
Standard Room, 2 Double Beds
Room Size: 237 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Square feet - 237, Ping - 7, Wardrobe or closet, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 2 Queen Beds
Room Size: 215 square feet m2
2 Queen Beds
Premium Room, 2 Queen Beds

General

Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible
Room Size: 215 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible

General

Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite
Room Size: 215 square feet m2
1 Twin Bed
Suite

General

Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Bedroom
Room Size: 258 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Bathrobes, Square feet - 258, Number of bedrooms - 0, Ping - 7, Wardrobe or closet, Square meters - 24, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Separate dining area
Premium Room, 1 King Bed
Room Size: 215 square feet m2
1 King Bed
Premium Room, 1 King Bed

General

Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed (Low Floor)
Room Size: 215 square feet m2
1 King Bed
Standard Room, 1 King Bed (Low Floor)

General

Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room
Room Size: 215 square feet m2
1 Twin Bed
Standard Room

General

Square meters - 20, Number of living rooms 0, Bathrobes, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Toluca hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Toluca hotel have a swimming pool?

No, this Toluca hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Toluca hotel?

Best-rates for the Toluca hotel starts from $123 per night with includes Toiletries, Guest Services, Air Conditioner, Bar, Internet, Parking, Transportation/Shuttle, Bedding/Linens, Child Friendly, Kitchen, Wheelchair Accessible, Accessibility, Business Services, Wellness Facilities, Spa, Restaurant, Breakfast, Laundry, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Toluca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Toluca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Toluca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Toluca hotel?

Based on the information reported by the owner or manager, the Toluca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Toluca hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD123
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