Is this Chan-Kah Resort Village pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chan-Kah Resort Village?

Check-in time for Chan-Kah Resort Village starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chan-Kah Resort Village have a swimming pool?

Yes, this Chan-Kah Resort Village has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chan-Kah Resort Village?

Best-rates for the Chan-Kah Resort Village starts from $109 per night with includes Business Services, Sports/Activities, Bedding/Linens, Restaurant, Air Conditioner, Parking, Pool, TV, Breakfast, Balcony/Terrace, Spa, Bar, Toiletries, Designated Smoking Area, Guest Services, Child Friendly, Laundry, Accessibility, Wellness Facilities, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chan-Kah Resort Village a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chan-Kah Resort Village wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chan-Kah Resort Village has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chan-Kah Resort Village?

Based on the information reported by the owner or manager, the Chan-Kah Resort Village indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chan-Kah Resort Village?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Chan-Kah Resort Village | Hotel in Palenque

| 8.8 (835 Reviews) | 1 Bathroom

Palenque Hotel | Chan-Kah Resort Village

Hotel in Palenque

Family-friendly hotel with a full-service spa and poolside bars
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, a bar/lounge, and a steam room are onsite.
Chan-Kah Resort Village offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This Palenque hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Towels

Shower

Hair dryer

Designer toiletries

Private bathroom

Bedroom

Air conditioning

Cribs/infant beds (surcharge)

Premium bedding

Rollaway/extra beds (surcharge)

Ceiling fan

Access via exterior corridors

Laptop-compatible safe

Phone

Turndown service

Soundproofing

Connecting rooms available

Breakfast

2 poolside bars and 1 bar

Room service available

1 restaurant

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 295-320 for adults and MXN 150-200 for children

Free bottled water

Parking

Free self parking on site

Accessibility

Braille signage

This property does not have elevators

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Children's pool

Arcade/game room

Outdoor pool

Steam room

Billiards/pool table

Playground

Full-service spa

Entertainment

Cable channels

Flat-screen TV

General

Meeting room

Computer station

24-hour business center

Conference center (12 square feet of space)

Ballroom

Front-desk safe

Reception hall

Gift shop/newsstand

Spanish

English

Designated smoking areas (fines apply)

Mosquito nets

TV in lobby

Guest Services

Separate living room

Children's pool

Cribs/infant beds (surcharge)

Laundry facilities

Arcade/game room

Outdoor pool

Rollaway/extra beds (surcharge)

Playground

Soundproofed rooms

Free children's club

Luggage storage

Turndown service

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Outdoors

Pool cabanas (surcharge)

Terrace

Garden

Pool umbrellas

Balcony or patio

Yard

Spa

Spa open select days

Body scrubs

Body treatments

Mud bath

Steam room

Massages

Body wraps

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 450.0 per night. cribs (infant beds) are available for mxn 450.00 per night.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 295 to 320 for adults, and mxn 150 to 200 for children crib (infant bed) fee: mxn 450.00 per night rollaway bed fee: mxn 450.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Valerie

Nov 9, 2025 12:57:05 PM

Review Score: 10

Summary: We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.

See All Reviews

Room Arrangement

Room Info	Facilities
Villa Junior King Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Villa Junior Doble Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2