Is this Casa Juárez pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Juárez have a swimming pool?

No, this Casa Juárez does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Juárez?

Best-rates for the Casa Juárez starts from $83 per night with includes Bedding/Linens, Spa, Toiletries, Child Friendly, Laundry, Balcony/Terrace, Security/Safety, Wellness Facilities, Fireplace/Heating, Accessibility, Guest Services, Entertainment, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Juárez a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Juárez wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Juárez has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Juárez?

Based on the information reported by the owner or manager, the Casa Juárez indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Juárez?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Juárez | Hotel in Puebla

10.0 (15 Reviews) | 1 Bathroom

Hotel in Puebla

Pet-friendly hotel with spa services connected to the convention center in Puebla
Along with spa services, this smoke-free hotel has free use of bicycles and dry cleaning. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Change of towels is available on request.
Casa Juárez offers 5 accommodations with minibars (stocked with some free items) and espresso makers. These individually decorated and furnished accommodations include dining tables. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puebla hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 111-cm Smart televisions come with premium cable channels and Netflix. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include complimentary bicycles.

Amenities

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Rainfall showerhead

Toothbrush and toothpaste (on request)

Shower

Bathrobes

Soap

Private bathroom

Toilet paper

Towels

Free toiletries

Bedroom

Premium bedding

Free cribs/infant beds

Hypo-allergenic bedding

Portable fan

Bed sheets

Blackout drapes/curtains

Heating

Frette Italian sheets

Down comforter

Select Comfort bed

Individually decorated

Window screens

Restaurant dining guide

Iron/ironing board (on request)

Laptop-friendly workspace

Safe

Slippers

Turndown service

Individually furnished

In-room massage

Soundproofing

Local maps

Guidebooks/recommendations

Breakfast

Room service available

Dining table

Champagne service

Free bottled water

Espresso maker

Refrigerator

Electric kettle

Free minibar (some items)

Microwave

Parking

No onsite parking available

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smooth flooring in room

Activities

Free bicycle rentals

Spa services

Entertainment

Premium channels

111-cm Smart TV

Netflix

Streaming services

Cable channels

General

Spanish

English

TV in lobby

Mosquito nets

Romance packages available

Smoke-free property

Communal living room

Books

Guest Services

Dining table

Free cribs/infant beds

Highchair

Children's books

Soundproofed rooms

Full-sized refrigerator

Travel crib

Microwave

Dry cleaning service

Front desk (limited hours)

Change of towels (on request)

Turndown service

Wedding services

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Outdoors

Garden

Terrace

Spa

Facials

Massage - sports

Massage - prenatal

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Pet Policy

Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Gemma

Nov 6, 2025 10:44:13 AM

Review Score: 10

Summary: I booked for the kitchen and location. Kitchen nice, new, but didn't have enough basics, I had to keep asking for more things to be added. However, the place has no saucepan, no cooking utensils, no toaster. At least have the basics, please! I had to buy my own spatula. Kitchen didn't even have salt and pepper. Location is OK. Be warned, I found this place from a search for "hotels in Puebla Centro Histórico." This hotel is NOT in the historical center of town. Be prepared for very long walks. Area is OK, but it's on a busy street with car dealerships, many generic buildings... not the old-world charm of the heart of Puebla.

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Room Arrangement

Room Info	Facilities
Master Suite Room Size: 566.00 square feet m² 2 King Bed and Twin Sofa Bed	General Square feet - 566.00, Kitchenette, Number of bedrooms - 1, Sofa bed, Stovetop, Location - top floor, Extra bed count 1, Number of living rooms 1, Air conditioning, Eco-friendly cleaning products, Desk chair, Square meters - 53, Cookware, dishware, and utensils, No rollaway/extra beds, Ping - 16, Paper towels, Desk, Cleaning supplies, Separate sitting area, Bed count minimum 2, City view, Furnished balcony, Bed count maximum 2
Deluxe King Room Size: 345.00 square feet m² 1 King Bed	General Square meters - 32, No rollaway/extra beds, Number of bedrooms - 1, Noise-free rooms not guaranteed, Garden view, Square feet - 345.00, Location - top floor, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Ping - 10
Premier Double Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Kitchenette, Stovetop, Location - top floor, Eco-friendly cleaning products, Cookware, dishware, and utensils, No rollaway/extra beds, Paper towels, Noise-free rooms not guaranteed, Garden view, Cleaning supplies, Bed count minimum 2, Bed count maximum 2
Deluxe Room Room Size: 316.00 square feet m² 1 Queen Bed	General Ping - 9, Number of bedrooms - 0, Electric kettle, Square meters - 29, Toilet paper, Stovetop, Bathrobes, Minibar (stocked, free items), No rollaway/extra beds, Free bottled water, Noise-free rooms not guaranteed, Espresso maker, Garden view, Shampoo, Bed count minimum 1, Number of living rooms 0, Hair dryer, Kitchenette, Shower only, Towels provided, Soap, Free toiletries, Eco-friendly cleaning products, Cookware, dishware, and utensils, Location - ground floor, Square feet - 316.00, Paper towels, Toothbrush and toothpaste available on request, Cleaning supplies, Rainfall showerhead, Bed count maximum 1