Balu Hotel | Hotel in Isla Mujeres

7.0 (206 Reviews) |   Pet Friendly  14 Bathrooms  29 Guests
Centro - Supmza 001 Hotel | Balu Hotel

Hotel in Centro - Supmza 001, Isla Mujeres

Featuring an outdoor swimming pool, terrace and views of pool, Balu Hotel is located in Isla Mujeres, a 4-minute walk from Norte Beach. Among the facilities at this property are room service and a tour desk, along with free WiFi throughout the property. The hotel features family rooms. All rooms come with a private bathroom with a shower, while selected rooms here will provide you with a balcony and others also have sea views. Cancún International Airport is 20 miles away.

Balu Hotel is located in Isla Mujeres.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, Ocean View, and several others. This is a good star rated property and has over 206 reviews with the average score of 7 . Coming to Isla Mujeres and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this place in Isla Mujeres. These details are authentic, as they are provided by our partner, booking.com.

This Balu Hotel in Isla Mujeres is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balu Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Child Friendly
Internet

Facility Overview

Activities
  • Diving
  • Snorkeling
  • Massage
General
  • Non-smoking rooms
  • Pet friendly
  • Air conditioning
  • Wifi in all areas
  • Designated smoking area
  • Family rooms
Guest Services
  • Tour desk
  • Daily housekeeping
  • Room service
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • CCTV outside property
  • Key access
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 04029795

Reviews

Value for money:
6.07
Location:
6.88
Staff:
8.13
Facilities:
5.31
Comfort:
6.25
Cleanliness:
5.31
Petra
Apr 19, 2026 07:00:00 AM
Review Score:   10
Germany
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The Balu Hotel is perfect located, just a few steps from the ferry port. Upon my arrival at the Balu Hotel, I received a very warm welcome from Florencia. She made my stay very pleasant and comfortable, which I greatly appreciate ❤️! Thank you so much! I booked a bed in a 4-bed dormitory and was very lucky to have it all to myself. The dormitory is located at the back of the building and even has a balcony. That made it very comfortable for me to sleep there very well.
Negative: The only thing I have to complain about is that there are no towels for the dormitories. This fact should be mentioned in the advertisement.
Summary: A very welcoming staff and a great value for the price!
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Balcony
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Double Room with Balcony

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk

View

View

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Double Room with Balcony and Sea View
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Double Room with Balcony and Sea View

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Outdoors

Balcony

Living Area

Desk

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Double Room

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Double Room with Sea View
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Double Room with Sea View

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Outdoors

Balcony

Living Area

Desk

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Kitchen

Refrigerator

View

Pool view

Bedroom

Linens

Room amenities

Socket near the bed, Non-feather pillow
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

View

Pool view

Bedroom

Linens

Room amenities

Socket near the bed, Non-feather pillow
Double Room with Private Bathroom
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Kitchen

Refrigerator

View

Pool view

Bedroom

Linens

Room amenities

Socket near the bed, Non-feather pillow
Bed in 4-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed

Bathroom

Toilet, Shared bathroom, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Outdoors

Balcony

View

View, Pool view

Bedroom

Linens

Room amenities

Socket near the bed, Non-feather pillow
Double Room with Balcony
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Outdoors

Balcony

Kitchen

Refrigerator

View

Sea view, View

Bedroom

Linens

Room amenities

Non-feather pillow
Double Room with Private Bathroom
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Fan, Air conditioning, Key access, Private entrance

Bedroom

Linens

Room amenities

Non-feather pillow
Bed in 8-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed

Bathroom

Toilet, Shared bathroom, Toilet paper, Shower, Private bathroom

General

Trash cans, Key access, Air conditioning, Private entrance

Outdoors

Balcony

Bedroom

Linens

Room amenities

Non-feather pillow
Bed in 8-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed
Bed in 8-Bed Mixed Dormitory Room

Bathroom

Toilet, Shared bathroom, Toilet paper, Shower, Private bathroom

General

Trash cans, Key access, Air conditioning, Private entrance

Outdoors

Balcony

View

Sea view, View

Bedroom

Linens

Room amenities

Non-feather pillow
King Room with Balcony
Room Type: Double
Room Size: 50 m2
1 Queen bed(s) Bed
King Room with Balcony

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Key access, Air conditioning, Private entrance

Outdoors

Balcony

View

Sea view, View

Bedroom

Linens

Room amenities

Non-feather pillow
Quadruple Room with Private Bathroom
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed
Quadruple Room with Private Bathroom

Bathroom

Towels, Toilet, Toilet paper, Shower, Private bathroom

General

Trash cans, Key access, Air conditioning, Private entrance

Outdoors

Balcony

View

View

Bedroom

Linens

Room amenities

Non-feather pillow

FAQ's

Is this Balu Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balu Hotel?

Check-in time for Balu Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balu Hotel have a swimming pool?

Yes, this Balu Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balu Hotel?

Best-rates for the Balu Hotel starts from $68 per night with includes Pet Friendly, Pool, View, Balcony/Terrace, Security/Safety, Guest Services, Air Conditioner, Designated Smoking Area, Ocean View, Oceanfront, Sports/Activities, Wellness Facilities, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balu Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balu Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balu Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balu Hotel?

Based on the information reported by the owner or manager, the Balu Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balu Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD68
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