Balu Hotel | Hotel in Isla Mujeres

7.1 (218 Reviews) |   Pet Friendly  14 Bathrooms  29 Guests
Centro - Supmza 001 Hotel | Balu Hotel

Hotel in Centro - Supmza 001, Isla Mujeres

Comfortable Accommodations

Balu Hotel in Isla Mujeres offers family rooms with air-conditioning, private bathrooms, and sea views. Each room includes a balcony, refrigerator, work desk, and wardrobe.

Leisure Facilities

Guests can relax on the sun terrace or enjoy the year-round outdoor swimming pool. Free WiFi is available throughout the property.

Convenient Location

Norte Beach is a 4-minute walk away, and Cancún International Airport is 20 mi distant. Scuba diving opportunities enhance the surrounding area.

Guest Services

The hotel provides daily housekeeping, room service, and a tour desk. Additional amenities include an outdoor seating area and full-day security.

Balu Hotel is located in Isla Mujeres.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Pool, and several others. This is a good star rated property and has over 218 reviews with the average score of 7.1 . Coming to Isla Mujeres and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this place in Isla Mujeres. These details are authentic, as they are provided by our partner, booking.com.

This Balu Hotel in Isla Mujeres is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balu Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Child Friendly
Internet

Facility Overview

Activities
  • Massage
  • Snorkeling
  • Diving
General
  • Pet friendly
  • Air conditioning
  • Non-smoking rooms
  • Wifi in all areas
  • Family rooms
  • Designated smoking area
Guest Services
  • Tour desk
  • Daily housekeeping
  • Room service
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Outdoor pool
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 005-025-002954

Reviews

Value for money:
6.07
Location:
6.88
Staff:
8.13
Facilities:
5.31
Comfort:
6.25
Cleanliness:
5.31
Oscar
Jun 22, 2026 07:00:00 AM
Review Score:   5
Ireland
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Property was very conveniently located for getting the ferry. The volunteer working on the reception desk was extremely helpful and friendly.
Negative: The door to my room didn’t lock, however the balcony sliding door does with no warning. Leading to me being locked out with an open door. The general cleanliness left a lot to be desired. Leaves in the pool, unfinished bathrooms, dirty floors.
Summary: Would stay again at a push.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Balcony
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Double Room with Balcony

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk

View

View

Bedroom

Linens, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed
Double Room with Balcony and Sea View
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Double Room with Balcony and Sea View

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Outdoors

Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Linens, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed
Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Double Room

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Linens, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed
Double Room with Sea View
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Double Room with Sea View

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Outdoors

Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Linens, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Kitchen

Refrigerator

View

Pool view

Bedroom

Linens

Room amenities

Non-feather pillow, Socket near the bed
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

View

Pool view

Bedroom

Linens

Room amenities

Non-feather pillow, Socket near the bed
Double Room with Private Bathroom
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Double Room with Private Bathroom

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Kitchen

Refrigerator

View

Pool view

Bedroom

Linens

Room amenities

Non-feather pillow, Socket near the bed
Bed in 4-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed
Bed in 4-Bed Mixed Dormitory Room

Bathroom

Toilet, Private bathroom, Toilet paper, Shower, Shared bathroom

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Outdoors

Balcony

View

Pool view, View

Bedroom

Linens

Room amenities

Non-feather pillow, Socket near the bed
Double Room with Balcony
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Double Room with Balcony

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Outdoors

Balcony

Kitchen

Refrigerator

View

View, Sea view

Bedroom

Linens

Room amenities

Non-feather pillow
Double Room with Private Bathroom
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Double Room with Private Bathroom

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Fan, Trash cans, Private entrance

Bedroom

Linens

Room amenities

Non-feather pillow
Bed in 8-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed
Bed in 8-Bed Mixed Dormitory Room

Bathroom

Toilet, Private bathroom, Toilet paper, Shower, Shared bathroom

General

Key access, Air conditioning, Private entrance, Trash cans

Outdoors

Balcony

Bedroom

Linens

Room amenities

Non-feather pillow
Bed in 8-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed
Bed in 8-Bed Mixed Dormitory Room

Bathroom

Toilet, Private bathroom, Toilet paper, Shower, Shared bathroom

General

Key access, Air conditioning, Private entrance, Trash cans

Outdoors

Balcony

View

View, Sea view

Bedroom

Linens

Room amenities

Non-feather pillow
King Room with Balcony
Room Type: Double
Room Size: 50 m2
1 Queen bed(s) Bed
King Room with Balcony

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Private entrance, Trash cans

Outdoors

Balcony

View

View, Sea view

Bedroom

Linens

Room amenities

Non-feather pillow
Quadruple Room with Private Bathroom
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed
Quadruple Room with Private Bathroom

Bathroom

Toilet, Private bathroom, Towels, Toilet paper, Shower

General

Key access, Air conditioning, Private entrance, Trash cans

Outdoors

Balcony

View

View

Bedroom

Linens

Room amenities

Non-feather pillow

FAQ's

Is this Balu Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balu Hotel?

Check-in time for Balu Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balu Hotel have a swimming pool?

Yes, this Balu Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balu Hotel?

Best-rates for the Balu Hotel starts from $68 per night with includes Oceanfront, Security/Safety, Wellness Facilities, Child Friendly, Air Conditioner, Pet Friendly, Pool, View, Sports/Activities, Guest Services, Internet, Designated Smoking Area, Ocean View, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balu Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balu Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balu Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balu Hotel?

Based on the information reported by the owner or manager, the Balu Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balu Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD68
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