Is this Alila Mayakoba pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alila Mayakoba?

Check-in time for Alila Mayakoba starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alila Mayakoba have a swimming pool?

Yes, this Alila Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alila Mayakoba?

Best-rates for the Alila Mayakoba starts from $1,191 per night with includes Parking, Accessibility, Spa, Bar, Sports/Activities, Breakfast, Child Friendly, Kitchen, Pool, Security/Safety, Private Beach, Balcony/Terrace, Entertainment, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Internet, Laundry, Designated Smoking Area, Oceanfront, Business Services, Guest Services, Pet Friendly, Ocean View, Restaurant, Air Conditioner, View, Fireplace/Heating, Toiletries, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alila Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alila Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alila Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alila Mayakoba?

Based on the information reported by the owner or manager, the Alila Mayakoba indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alila Mayakoba?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Alila Mayakoba | Resort in Playa del Carmen

| 8.6 (125 Reviews) | Pet Friendly 10 Bathrooms 110 Guests

Resort in Mayakoba, Playa del Carmen

Located in Playa del Carmen, a few steps from Mayakoba Beach, Alila Mayakoba provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. The property has a private beach area and water sports facilities, as well as a garden and a terrace. Guests can enjoy Mexican and Latin American dishes at the restaurant or have a drink at the bar. Free WiFi is available to all guests, while selected rooms have a balcony. Breakfast is available, and includes buffet, à la carte and continental options. The resort offers a sauna. You can play tennis at this 5-star resort, and the area is popular for snorkeling and canoeing. Speaking English and Spanish, staff are ready to help around the clock at the reception. ADO International Bus Station is 7.8 miles from Alila Mayakoba, while Playa del Carmen Maritime Terminal is 8.1 miles from the property. Cozumel International Airport is 28 miles away, and the property offers a paid airport shuttle service.

Alila Mayakoba is located in Playa del Carmen.

This 198 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Designated Smoking Area, Oceanfront, and several others. This is a 5 star rated property and has over 125 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 198 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Alila Mayakoba in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alila Mayakoba”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Breakfast in the room

Restaurant

Special diet meals (on request)

Kids' meals

Wine/Champagne

Parking

Free parking

Parking

Private Parking

Parking on site

Accessible parking

Accessibility

Lowered sink

Toilet with grab rails

Wheelchair accessible

Raised toilet

Activities

Fishing

Canoeing

Makeup services

Full-body massage

Fitness

Steam room

Sauna

Hand massage

Beach

Fitness center

Couples' massage

Beauty services

Waxing services

Yoga classes

Private beach area

Body treatments

Beachfront

Spa/Wellness packages

Facial treatments

Back massage

Golf course (within 2 miles)

Locker rooms

Water sports facilities on site

Fitness classes

Massage

Body scrub

Foot massage

Pedicure

Hair treatments

Spa facilities

Walking tours

Body wrap

Cooking class

Windsurfing

Diving

Cycling

Tennis court

Spa lounge/Relaxation area

Manicure

Personal trainer

Happy hour

Live sports events (broadcast)

Snorkeling

Bike tours

Live music/Performance

Head massage

Tour or class about local culture

Archery

Haircut

Neck massage

General

Air conditioning

Family rooms

Smoke-free property

Designated smoking area

Facilities for disabled guests

Wifi in all areas

Non-smoking rooms

Chapel/Shrine

Pet friendly

Guest Services

Meeting/Banquet facilities

Pet bowls

Valet parking

Daily housekeeping

Shuttle service

Concierge

Airport shuttle

Room service

Airport shuttle (additional charge)

Baggage storage

Private check-in/out

Ironing service

Shuttle service (additional charge)

24-hour front desk

Fax/Photocopying

Dry cleaning

Laundry

Car rental

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool

BBQ facilities

Sun deck

Outdoor fireplace

Terrace

Outdoor furniture

Garden

Outdoor pool (year-round)

Security/Safety

24-hour security

Smoke alarms

Fire extinguishers

Key card access

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Spa

Swimming pool

Beach umbrellas

Beach chairs/Loungers

Pool with view

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 0123008cecf1b

Reviews

Value for money:

7.77

Location:

9.31

Staff:

9.2

Facilities:

9.19

Comfort:

9.33

Cleanliness:

9.41

Ernesto

Feb 25, 2025 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Private location and clean rooms. Staff very friendly.

Negative: Breakfast restaurant was kind of small for the amount of people. Buffet options was limited. I went there so I can play golf with my friends but the hotel price seems too high for me.

Summary: Great location, clean rooms and friendly staff. What else you need?

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Triple Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs View Garden view Kitchen Coffee machine Room Amenities Adapter Exclusive services Concierge services, Free gym access
Double Room with Two Double Beds Room Type: Quad Room Size: 50 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs View Garden view Kitchen Coffee machine Room Amenities Adapter Exclusive services Concierge services, Free gym access
King Room with Lagoon View Room Type: Triple Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area View View, Lake view Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Adapter Exclusive services Concierge services, Free gym access
Double Room with Two Double Beds and Lagoon View Room Type: Quad Room Size: 50 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area View View, Lake view Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Adapter Exclusive services Concierge services, Free gym access
King Room Room Type: Triple Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs View Garden view Kitchen Coffee machine Room Amenities Adapter Exclusive services Concierge services, Free gym access
Double Room with Two Double Beds Room Type: Quad Room Size: 50 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs View Garden view Kitchen Coffee machine Room Amenities Adapter Exclusive services Concierge services, Free gym access
Suite with Plunge Pool - Lagoon Area Room Type: Suite Room Size: 100 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Pool and Spa Plunge Pool Room Amenities Adapter Exclusive services Concierge services, Free gym access
Suite with Plunge Pool - Beach Area Room Type: Suite Room Size: 100 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Pool and Spa Plunge Pool Room Amenities Adapter Exclusive services Concierge services, Free gym access
Ocean View Studio with Plunge Pool Room Type: Triple Room Size: 76 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area View View, Sea view Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Pool and Spa Plunge Pool Room Amenities Adapter Exclusive services Concierge services, Free gym access
King Room with Plunge Pool - Beach Front Room Type: Triple Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Toilet, Free toiletries, Hairdryer, Shower General Air conditioning, Privacy curtain, Laptop safe, Ironing facilities, Safe Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area View View, Sea view Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Pool and Spa Plunge Pool Room Amenities Adapter Exclusive services Concierge services, Free gym access
Harmony Suite with Plunge Pool - Mobility Accessible Room Type: Suite	Food & Drink Minibar Bathroom Hairdryer, Free toiletries, Toilet, Shower General Laptop safe, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Adapter
Sanctuary Suite with Lagoon View Room Type: Suite	Food & Drink Minibar Bathroom Hairdryer, Free toiletries, Toilet, Shower General Laptop safe, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Adapter
King Room with Plunge Pool and Lagoon View Room Type: Double 1 King bed(s) Bed	Food & Drink Minibar Bathroom Hairdryer, Free toiletries, Toilet, Shower General Laptop safe, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Adapter
King Room with Ocean View Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Hairdryer, Free toiletries, Toilet, Shower General Laptop safe, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs View Sea view Kitchen Coffee machine Room Amenities Adapter
Double Room with Two Double Beds and Ocean View Room Type: Quad Room Size: 50 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Hairdryer, Free toiletries, Toilet, Shower General Laptop safe, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs View Sea view Kitchen Coffee machine Room Amenities Adapter
Harmony Suite with Beach Area Room Type: Suite	Food & Drink Minibar Bathroom Hairdryer, Free toiletries, Toilet, Shower General Laptop safe, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Room Amenities Adapter
Serenity Suite with Plunge Pool and Ocean View Room Type: Suite Room Size: 103 m²	Food & Drink Minibar Bathroom Hairdryer, Free toiletries, Toilet, Shower General Laptop safe, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Video Services Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area Bedroom Wardrobe or closet, Childrens' cribs Kitchen Coffee machine Pool and Spa Plunge Pool Room Amenities Adapter
Harmony Suite - Beach Area Room Type: Suite
Double Room with Two Double Beds and Ocean View Room Type: Family 2 Full bed(s) Bed
King Room with Ocean View Room Type: Double 1 King bed(s) Bed
Serenity Suite with Ocean View and Plunge Pool Room Type: Suite
Double Room with Ocean View Room Type: Double 2 Full bed(s) Bed
King Room with Ocean View Room Type: Double 1 King bed(s) Bed
Serenity Suite with Ocean View and Plunge Pool Room Type: Suite
Harmony Suite - Beach Area Room Type: Suite

Check Resort Availability

Nightly rates from:

USD1,191

Price Details

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Alila Mayakoba | Resort in Playa del Carmen

Available rates:

Resort in Mayakoba, Playa del Carmen

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Room Amenities

Exclusive services

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Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen